Irine Adeti

Results-driven and self-motivated professional with proven experience in Out Of Hours Coordination and shift booking in healthcare industry, customer service, administrative support, and accounting operations. Skilled at working in fast-paced environments, managing multiple responsibilities, and meeting tight deadlines with minimal supervision. Demonstrates strong attention to detail, excellent organizational skills, and a structured approach to problem-solving while maintaining high service standards.

Out of Hours Coordinator - Homecare Gurus LTD (UK-based Company) - Remote

(2024-07 - 2026-05)

• Shift booking and scheduling caregivers.
• Managing out-of-hours calls, messages and emails.
• Handling administrative duties to support day-to-day operations.
• Assisting with recruitment processes including candidate coordination.
• Interacting with care givers via messages and calls on a daily basis
• Record keeping
• Rota Coordination
• Monitoring punctuality, attendance and shift confirmation
• Ensuring compliance with agency policies
• Building positive working relationship with both carers and clients
• Prioritizing urgent situations and working calmly under pressure in a fast-paced environment
• Acting as the main point of contact for care homes and carers outside normal office hours (evenings, nights, weekends, and holidays)

Accountant & Cashier - Acumen Equities Limited

(2022-04 - 2023-03)

• Managing all accounting transactions, including budgets and cash flows.
• Preparation and reconciliation of accounts payables and receivables.
• Preparation of client monthly statements, Excel sheets, and financial reports.
• Ensuring timely bank payments.
• Issuing receipts and collecting payments (cash, cheques, deposits).
• Updating calendars and scheduling meetings.
• Maintaining office security by following safety procedures.

Front Office Desk - Acumen Equities LTD

(2021-01 - 2022-03)

• Updating calendars and scheduling meetings.
• Welcoming walk-in clients, buyers, tenants, and investors
• Answering calls, emails, and inquiries about properties
• Directing clients to agents or relevant departments
• Maintaining a professional and friendly front desk environment
• Booking appointments for property viewings
• Managing agents' calendars
• Coordinating meetings between clients and sales/letting agents

Internship - Acumen Equities LTD

(2020-09 - 2020-12)

• Banking and financial errands.
• Organizing and arranging files.
• Managing large numbers of customers daily and ensuring satisfaction.
• Handling customer enquiries and complaints promptly.
• Managing customer database and making requested amendments.
• Answering, screening and forwarding customer calls.
• Receiving and sorting daily mail.
• Assisting at the customer service desk

Accounting Technician Diploma (ATD) - Accounting - Jogima Business School of Accountancy (2017 - 2019)

Kenya Certificate of Secondary Education (KCSE) - Nangina Girls High School (2011 - 2014)

Kenya Certificate of Primary Education (KCPE) - Namboboto Girls Primary School (2002 - 2010)