Isaac Mohammad Toheed
Driving Instructor
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About
I am a motivated, reliable, and hardworking individual with a positive attitude and strong eagerness to learn new skills. I take a proactive approach and work well both independently with minimal supervision and as part of a team. From my previous roles, I have developed a clear understanding of workplace expectations and consistently deliver work to a high standard, earning positive feedback from employers.
I am happy to undertake any training to develop my abilities, enjoy new challenges, and always see tasks through to completion. I pride myself on excellent attendance and punctuality, and I am committed to giving my best effort in every role.
Experience
Driving Instructor - DGN - Self employed
(2021-01)
- DVSA Approved Driving Instructor (ADI)
- Full knowledge of The Highway Code, UK traffic laws, and road safety
- Defensive driving, hazard perception, and risk management
- Lesson planning, route selection, and mock test preparation
- Vehicle safety checks and basic maintenance awareness
- First Aid trained & health and safety compliant
- Clear communication and calm instruction
- Patient, encouraging approach – works well with nervous learners
- Adaptable to different ages, abilities, and learning paces
- Progress tracking, constructive feedback, and record-keeping
- Conflict resolution and calm under pressure
- Clean, full UK driving licence
- Excellent timekeeping and attendance
- Basic IT literacy for scheduling and records
- Customer service and relationship building
- Flexible hours (evenings/weekends if available)
Epos Staging Engineer - NCR Corporation - Birmingham
(2019-05 - 2026-07)
- Installation and configuration of EPOS software and hardware, including cash drawers, tills, Ocado handheld devices, and tablets
- Responsible for testing, calibrating, and repairing new and refurbished EPOS equipment; following documented procedures and reporting faults to senior engineers
- Carrying out quality checks and completing all required documentation prior to dispatch
- Using diagnostic tools to identify and resolve network issues
- Developing and implementing effective technical solutions
- Scanning EPOS equipment using laser scanners and logging all completed work into the company database
- Assisting with stock management by liaising with senior engineers, and reporting any missing, damaged, or required items
- Preparing equipment by wrapping, labelling, and tagging; allocating items to the correct dispatch area in line with schedules and company procedures
Warehouse Operative / Parcel Sorter / Loading and Unloading - DX Freight - Willenhall
(2019-03 - 2019-05)
Night shift, Agency, Staff Direct 4 U
- Handballer
- Stock Distribution to correct allocated areas
- Hand Scanner to register and designate parcels
- Excellent communication and clear skills
- Working On Timer Belt
- Loading and unloading weight up to 25kg
- Strong attention detail and organisation
- Perfect time keeping
Warehouse Operative / Consolidator / Lift Truck Operator - Y International UK Limited - Birmingham
(2015-07 - 2019-02)
Made Redundant, Contract
- Prepare all paperwork for all goods, import or export & proof check
- Quality, Quantity, label checks, date checks & complying with destination rules check, samples check
- Goods in / breaking down, building up goods on pallets for shipment
- Detect, handle errors & mistakes by complying with company policy & rules
- Assembly working, picker packer
- Flexible, multi-tasking problem solving, deal with any on floor queries
- Meet daily targets on a driven environment
- Lift heavy load and distribute to correct storage space
- Working extremely well within a team
- Self-management and trusted to complete vast independent duties
- Stock check & damages record management / update on computer systems
- Organisation and good knowledge of goods in warehouse all round
Security customer Assistant - Debenhams - Birmingham, Bullring Town Centre
(2015-04 - 2015-06)
Temporary
- Assisting and Providing a high level of customer service
- Front of house Security
- Patrolling areas not covered by cameras and being vigilant at all times
- Have knowledge of products and structure of floor layouts to help customers
- Politely stopping customers when alarm goes off
- Excellent communication skills through radio
- Monitoring and patrolling all levels
- Locking store
- Health and safety procedures and Risk Assessment's
Customer Service Assistant / Stockroom supervisor - Perry Barr Cosmetics - Birmingham
(2014-08 - 2015-01)
Contract
- Providing a high level of customer service
- Motivating the team
- Supervising the floor keeping it clean and tidy
- Making orders for products
- Meeting and exceeding targets on a daily basis
- Updating stock take on computer
- Working at a really fast pace
- Breaking down goods and managing delivered goods
- Liaising with different branches for customer needs
- Filling Shelves (restocking)
Warehouse Operative / Lift Truck Operator - Linear Recruitment LTD - Birmingham
(2013-05 - 2014-06)
Contract
- Goods in, breaking down goods coming in, building and sealing goods on pallets, correct labels and information for destination, prepared for shipment
- Taking delivery of goods and supplies
- Storing goods to appropriate storage space
- Picking and packing orders
- Checking for damaged items and disposing accordingly to company rules
- Moving stock around lifting safely
- Keeping records of stock
- Working at fast pace
- Keep workplace clean and tidy at all time
Factory Operative - Assembly Worker - Quattro Recruitment - Southend-on-Sea
(2013-01 - 2013-03)
Temporary
- Use computer to weight check goods for correct distribution
- Deal with damages by complying with company policy
- Boxing and sealing of goods before final check
- Loading palletised or boxed goods onto lorry
- Multi -Tasking all round warehouse
- Target driven environment
- Adhering to Health and Safety guideline
- Working to time restrictions
- Food and Hygiene training
Security Guard - Saracens Security - Southend Hospital
(2012-02 - 2012-12)
Contract
- Monitoring and patrolling public areas at the hospital
- Risk assessment
- Responsible for high risk patients – one to one guarding
- Liaising with hospital staff
Customer Service Assistant - Kebabish Original - Westcliff-on-Sea
(2011-10 - 2012-01)
Part time
- Preparing food to be cooked
- Preparing shisha
- Managing multiple tables
- Preparing salads and drinks
- Taking customer's order
- Taking customers booking over the phone
- Meeting and greeting customer
- Cleaning the restaurant and keeping it hygienic at all times
Warehouse Operative - Taskmaster LTD - Birmingham
(2010-06 - 2011-09)
Contract
- Working at a really fast pace
- Unpacking delivery items
- Packing orders for delivery
- Working well with in a team
- Storing products accordingly
- Checking for damaged items
- Keeping record of stock
- Keeping work area clean
Customer Service Assistant - Maaz Supermarket - Birmingham
(2009-11 - 2010-03)
Part time
- Very good customer service
- Helping customers find what they need
- Working at a really fast pace
- Unpacking items from vans
- Restocking
- Keeping place tidy at all time
Education
Lift Truck Operator - Warehouse Operations - Witton, Birmingham
Training Course - Customer relations and service excellence - British Airways
Door Supervisor / Physical Intervention / Counter Terrorist Awareness - Security - SIA Licensing
NVQ Level 1 - Painting and Decorating - South Birmingham College
NVQ Level 2 - Painting and Decorating - South Birmingham College
NVQ Level 3 - Painting and Decorating - South Birmingham College
GCSE - Maths - Holte Visual Performing Arts College
GCSE - English - Holte Visual Performing Arts College
GCSE - ICT - Holte Visual Performing Arts College
GCSE - PE - Holte Visual Performing Arts College
GCSE - Business Studies - Holte Visual Performing Arts College
GCSE - Science - Holte Visual Performing Arts College
GCSE - Drama - Holte Visual Performing Arts College
GCSE - Ceramics - Holte Visual Performing Arts College
GCSE - Religious Education - Holte Visual Performing Arts College
GCSE - Media Studies - Holte Visual Performing Arts College