Isabel Chan

INDEPENDENT CONTRACTOR (REMOTE) - SENIOR DOC - Remote

(2021-04 - 2026-07)

MEDICAL BILLER AND CODER - SENIOR DOC (f.k.a. GEISS MED)

(2019-02 - 2020-09)

Managing insurance claims, sending invoices and payments, extracting billable information from medical record and clinical documentation, using codes to bill insurance providers, preparing and reviewing patient statements.

AUTHORISATION SPECIALIST - ARTHRITIS AND OSTEOPOROSIS MEDICAL CENTER

(2018-03 - 2019-02)

Preparing and submitting accurate and timely authorization requests to different insurance payers, and following up these requests until they are approved or until final disposition.

volunteer - PIH HEALTH HOSPITAL

(2017-03 - 2017-06)

• Assisting nurses in outpatient department e.g. taking vital signs
• Maintaining a clean, safe and comfortable environment
• Ensuring adequate medical supplies and beverages for patients volunteer - ray Hsiao, MD office

(2016-09 - 2017-02)

• Answering patients' phone calls and scheduling appointments in a fast-paced environment
• Validating insurance eligibility and front desk duties

NCFE Cache Level 2 - Certificate in Customer Service for Health and Social care settings - Nescot Distance Learning, UK (2021)

Medical Billing and Coding - DOWNEY ADULT SCHOOL (2017 - 2018)

Medical Assistant - NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (2016 - 2017)

Final Diploma - English and Chinese - THE INSTITUTE OF LINGUISTS, UK / HKU SPACE, HK (1999 - 2000)