Isabella Alves

I am a confident and capable person, active and energetic with a practical and professional approach to workplace duties. Dependable and focused, I follow instructions and procedures quickly and accurately to achieve targets and deadlines on a regular basis. I am helpful and positive with the ability to work efficiently either unsupervised or within a team environment.

Healthcare Assistant / Administrative Work - The Howdale Surgery - Downham Market

(2024-01 - 2025-09)

• Assisting GPs, nurses, and admin staff in providing patient care
• Booking appointments and handling patient queries
• Recording and updating patient information on clinical systems
• Taking observations (blood pressure, weight, temperature, etc.)
• Supporting with health checks, vaccinations, and minor procedures
• Maintaining confidentiality and adhering to NHS policies

Domiciliary Care Assistant - Prestbury Care Providers Ltd. - King's Lynn

(2022-01 - 2023-12)

• Visiting service users in their homes, supporting elderly people with personal care, updating care plans
• Prompting/administering medication, catheter care, applying creams, adhering to hygiene procedures
• Changing beds, laundry, light housework, liaising with relatives and medical staff, updating care plans

Retail Assistant (seasonal) - River Island - King's Lynn

(2021-01 - 2021-12)

• Unpacking deliveries, replenishing and rotating shop floor stock, facing-up shelves, arranging displays
• Dealing with queries, assisting customers to locate items, tidying changing-rooms, H&S, teamwork

GCSE - subjects passed at Grade 9–4 (equiv. to A–C) include English

Functional Skills - Maths