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Isabella Uk

Isabella Uk

Presales Engineer

Talent
London, Greater LondonMember since July 11, 2024
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About

With over 12 years of IT experience, I’m seeking a position as a Sales Engineer with a forward-thinking company to address customer pain points and boost sales. Expertise in data analytics, account management, and client relationship building. Currently learning AI.

Experience

MICROSTRATEGY- Munich

Sales Engineer 10/22 -05/23

 Increased sales by providing tailored presentations and product demos.

 Supported the Account Team by bringing new ideas to meet customers’ technical requirements and goals.

MICROSTRATEGY- London

BU Lead Nordic Countries 2020-2022

 Achieved high customer satisfaction by resolving complex problems during each phase of the software development lifecycle and received the “Employee of the Quarter” award.

 Managed onboarding for new hires through training and mentoring.

Technical Account Manager 2016-2019

 Managed a portfolio of Elite customers, focusing on product adoption and customer retention.

 Built strong customer relationships.

Education

MSc Information Systems & Management (Distinction)

Birkbeck College, University of London

BSc Hons in Computer Science (2:1)

London South Bank University

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