Isabella Webster

Part of the admissions department which requires various duties of being out in the car park checking tickets or confirmation for around 8 hours a day, the information desk which includes using tills and the 'galaxy ticketing system' and being on the ticket window dealing with trade partners, printing off tickets and dealing with any issues. Received training in manual handling and safeguarding. Being part of the admissions team has also required working many private events for corporate companies and press/celebrity events up until midnight maintaining a high level of customer service and interaction.

Also completed work experience in the call centre dealing with complaints or any issues over the phone and email and responded to visitor enquiries.

Admissions Department - Warner Bros Studio Tour Leavesden – The Making of Harry Potter - Leavesden

(2023-03)

Part of the admissions department which requires various duties of being out in the car park checking tickets or confirmation for around 8 hours a day, the information desk which includes using tills and the 'galaxy ticketing system' and being on the ticket window dealing with trade partners, printing off tickets and dealing with any issues. Received training in manual handling and safeguarding. Being part of the admissions team has also required working many private events for corporate companies and press/celebrity events up until midnight maintaining a high level of customer service and interaction.

Also completed work experience in the call centre dealing with complaints or any issues over the phone and email and responded to visitor enquiries.

Catering - Constellation at Watford Football Ground - Watford

(2021-01 - 2023-12)

Various duties including working in hospitality in the corporate lounge serving and setting tables, serving corporate and player boxes, working in the food retail outlets. All areas involve setting up, serving, using tills and cleaning down. A high level of professionalism and customer service skills were required at all times. Also covered corporate events at Knebworth House for the same company.

Selling Partner / Re-merchandiser - John Lewis Partnership - Watford

(2018-01 - 2019-12)

Evening work re-merchandising the home shop floor with new season lines, new fixtures and new layout. Also completed 2 weeks work experience in 2019 as a selling partner in all departments including fashion, home, beauty and electrical.

Technical Crew - Sound and Music Control - Drama Youth Group

(2018-01)

Part of a drama group since the age of 2 doing pantomimes every Christmas. Did performances every year up until the age of 14 then started developing an interest in behind the scenes work and worked way to become part of the technical crew where now controls the sound and music for all performances for the past 6 years.

Level 3 Diploma - Hair and Media Makeup: Theatrics and Special Effects - West Herts College – Watford Campus (2022-09 - 2023-03)

Level 2 Diploma - Hair and Media Makeup Studies - West Herts College – Watford Campus (2021-01 - 2022-06)

GCSE - Multiple subjects - Kings Langley Secondary School (2015-01 - 2021-06)