Isabelle Cheeseman

Friendly, hardworking, and customer-focused individual with experience in catering events, and service roles. Certified in Level 2 Food Hygiene. Skilled at working in fast-paced environments, providing excellent customer service, and supporting smooth operations under pressure. I'm keen to bring strong communication, multitasking, and teamwork skills to a customer service role!

Café Assistant at 417 Bike Park (2026-03 – Present)

• Serving customers using a POS system, handling cash and card transactions
• Creating meals, serving hot drinks and using coffee machines
• Cleaning and clearing tables, restocking, serving
• Strong multi-tasking during busy periods, ensuring all customers are satisfied

Front of House at Cheltenham Racecourse (2025-11 – Present)

• Assisting with food and beverage preparation, serving customers efficiently, and maintaining high standards of hygiene and presentation
• Restocking supplies, cleaning work areas, and working collaboratively in a fast-paced, high-volume environment
• Good communication and customer service skills, time management, ability to work under pressure, attention to cleanliness, and a reliable attitude

Pub team member at Black Horse Inn (2025-09 – 2025-11)

• Worked mainly back of house: preparing the restaurant area, washing dishes
• Assisted in the kitchen creating meals
• A lot of teamwork to ensure organisation and happy customers

Event Caterer at Local Business

Work on request

• Served meals and drinks to guests, ensuring efficient and friendly service
• Worked with kitchen staff to meet high tempo demands during busy service
• Responded quickly to guest requests, providing professional customer care

Small Business Owner (2021 – 2024)

• Managed customer interactions, resolving queries and complaints professionally
• Promoted services through social media to grow clientele
• Handled finances, budgeting, and sales transactions independently

Riding For Disabled Volunteer (2024-02 – 2024-09)

• Assisted in lessons, adapting approaches to support individual needs
• Created a welcoming and supportive environment for participants

Scout Leader (2022-10 – 2023-07)

• Led group activities, promoting teamwork and leadership
• Organised events, demonstrating planning and multitasking skills

GCSEs – Denmark Road High School (2020 – 2025)

A-levels in Politics, Business, Psychology – Sir Thomas Riches School (2025)