Isabelle Jennison
History Undergraduate at University of Liverpool | Sales, Marketing & Account Management Interest
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About
I am a driven History undergraduate at the University of Liverpool, on track for a First-Class degree, with a strong interest in sales, marketing and account management. I am interested in delivering high-quality, customer service and building my communication skills to professional audiences. My academic background in History has strengthened my ability to research, analyse, and present detailed information clearly skills directly applicable to supporting meetings, client interactions, and delegate management.
Alongside this, my experience working in high-pressure, large-scale event environments such as Grand National has enabled me to develop strong organisational skills, attention to detail, and the ability to manage multiple priorities effectively.
Experience
Front of House And Bookings Manager at The Little Mill (2024-05 – Present)
- Coordinate bookings, schedules, and customer requirements in a fast-paced environment, ensuring smooth daily operations
- Manage last-minute changes and queries efficiently, demonstrating adaptability and problem-solving
- Maintain accurate administrative records using Excel, including stock control and financial tracking
- Deliver high standards of service under pressure, reflecting strong organisation and attention to detail
Event support at The Grand National
- Supported the delivery of a high-profile, large-scale event, working within a high-pressure hospitality setting
- Assisted with hospitality coordination for high volumes of guests, ensuring efficient service delivery
- Demonstrated resilience, teamwork, and professionalism in a time-sensitive environment
Liverpool Advocate at University of Liverpool
- Delivered structured campus tours, communicating complex information clearly to diverse audiences
- Managed group coordination and scheduling, ensuring a positive and organised visitor experience
- Built strong interpersonal and stakeholder communication skills through engagement with prospective students
Education
BA in History – University of Liverpool A Levels in History (B), Biology (B), Psychology (B), Core Maths (B) – Aquinas College