Isaiah Adeyemi

With over 20 years of expertise in the banking industry, an internal auditing specialist, who successfully manages the duties and team members. Dedicated to constantly bettering oneself to provide service that goes above and beyond. Detail-oriented internal auditor with an aptitude for making critical decisions, managing tight timelines, and organising team reviews. With a commitment to strong analytical and quantitative problem-solving skills.

Internal Audit Senior Manager - First Bank of Nigeria - Lagos, Nigeria

(2010-05)

• Led audit of FirstBank Senegal Limited, FirstBank Sierra Leone Limited, FirstBank Democratic Republic of Congo, FirstBank Gambia and Guinea Limited.
• Led over 1000 fraud investigations.
• Led several customer account reconciliation engagements that saved the Bank over $5,000,000.00 in possible losses.
• Provides assurance to the Board and Management of the Bank's / Holdco's subsidiaries that risks are properly identified, measured, monitored and reported within the organisation's risk appetite.
• Executes effective risk assessment of the various businesses/subsidiaries to provide input into the annual/quarterly audit plan for Board approval and ensure compliance.
• Involved in developing a systematic and disciplined approach for the Unit's internal audit performance standards by implementing appropriate risk based methodologies and auditing frameworks.
• Supervise Team Members on Audit assignments and provide first level quality assurance review of team output and ensure knowledge sharing and on the job coaching of team members.
• Review the reliability and integrity of Bank's / Holdco's Subsidiaries' financial and operating information and the means used to identify measure classify and report such information for financial reporting.
• Spearheaded the implementation of best practice measures during audit reviews.
• Travel to different sites in Nigeria and other African Subsidiaries to meet staff and obtain relevant documentation.
• Communicate Identified control deficiencies effectively to management.
• Establish daily priorities and organise workloads to maximise productivity.
• Handled customer and employee finance queries, complaints, and concerns, resolving them with balanced solutions.
• Represent the organisation with regulatory bodies and key stakeholders.
• Involved in several business process assurance engagements that led to the improvement of the control environment.
• Performed several investigations and root cause analyses into account-related customer complaints. some of which led to fixing erroneous system parameterisation and eliminating complaint type 100%.
• Through effective stakeholder management, achieved 100% implementation of engagement recommendations.

Resident Internal Control Officer - Oceanic Bank International Plc - Lagos, Nigeria

(2007-03 - 2009-12)

• Implemented the organisation's internal control system.
• Identified the risks faced by the organisation and developed preventive strategies.
• Monitored and measured the organisation's resources, policies and procedures.
• Carried out routine checks on the organisation's internal control system.
• Ensured that all branches comply with bank internal policies, regulatory requirements such as CBN guidelines and banking best practices.
• Monitored the adherence of branches to the procedures of anti-money laundering (AML) and Know Your Customer (KYC).
• Management of risks through identification and reporting of financial and operational risks.
• Reported and Escalated breach of policy by bank branches to head office through control reports on branch activities.
• Prompt Escalation of high-risk issues.
• Daily transaction verification of cash movements, accounts openings and customer transactions
• Monitored actively for signs of fraud and other irregularities and also initiated investigations.

Internal Control Officer - First Bank of Nigeria - Ogun State, Nigeria

(2006-10 - 2007-02)

• Enforced standards of work and reporting deadlines.
• Implemented improved policies and plans to enhance operational processes.
• Implemented the organisation's internal control system.
• Monitored and measured the organisation's resources, policies and procedures.
• Carried out routine checks on the organisation's internal control system.

Branch Operations Manager - United Bank for Africa Plc - Ogun State, Nigeria

(2006-06 - 2006-09)

• Maximised branch revenue by optimising operations.
• Completed audits and checklists to achieve regulatory compliance.
• Attended to counter customers during high-traffic service hours to avoid service delays.
• Performed appraisals for branch staff and made training recommendations to develop capabilities and skills.
• Effective vault management.
• Day-to-day coordination of branch operations.
• Performed operations oversight through supervision of all operations in the branch including funds transfers, cash management, and account management.
• Compliance & Risk Management through strict compliance to Central Bank of Nigeria`s regulations, UBA's internal policies, and anti-money laundering (AML) requirements.
• Identified, managed, and reported operational risks within the branch.
• Implemented controls that prevent fraud and operational losses.
• Led and mentored tellers, customer service representatives, and other operations staff.
• Ensured adequate staff training and performance monitoring.
• Authorised high-value transactions and supported staff in resolving complex issues.
• Carried out excellent customer service delivery by overseeing prompt and courteous resolution of complaints and queries.
• Monitor service standards and act on customer feedback.
• Monitored daily cash positions, and maintained limits for vault and teller tills.
• Supervised cash lodgments, withdrawals, and interbank transactions.
• Maintained proper records and ensured accuracy of transaction documentation.
• Prepared periodic reports for management on branch performance.

Head, Funds Transfer Officer - United Bank for Africa - Ogun, State, Nigeria

(2005-05 - 2006-06)

• Processed inward and outward clearing, Moneygram transactions, and foreign drafts.
• Booked investments, loans, and overdraft facilities.
• Issued and liquidated managers' cheques.
• Reconciled sundry and suspense accounts.
• Led the Funds Transfer Department across the bank's branches and digital platforms.
• Developed and implemented strategies that improved speed, accuracy, and security in funds movement.
• Supervised processing of inward and outward transfers.
• Oversaw remittance services such as Western Union, MoneyGram, and RIA.
• Ensured regulatory and policy compliance.
• Ensured strict compliance with CBN guidelines, AML (Anti-Money Laundering) policies, KYC, and sanctions screening (e.g., OFAC, FATF).
• Monitored adherence to internal policies and regulatory frameworks.
• Implemented systems and controls to detect suspicious or unauthorised transactions.
• Led investigations into transfer errors, delays, or fraud incidents.
• Coordinated with internal audit, risk, and compliance units.
• Collaborated with the IT team to maintain and upgrade payment processing platforms.
• Analysed transaction volumes and turnaround times (TAT) to improve service delivery.
• Trained staff within the funds transfer team.
• Resolved and escalated high-level complaints related to failed or delayed transfers.
• Coordinated with correspondent banks, service vendors, and regulatory bodies.

Head, Bank Teller - United Bank for Africa - Ogun, State, Nigeria

(2004-01 - 2005-05)

• Management and reconciliation of branch cash.
• Cash management and balancing.
• Processed cash receipts and payments.
• Managed and supervised daily activities of teller staff.
• Train, coach, and mentor newly employed tellers.
• Ensured compliance with bank policies and procedures.
• Handled and escalated customer inquiries and complaints.
• Ensured excellent customer service delivery at all the teller points.
• Promoted cross-selling of bank products at the counter.
• Oversaw cash operations in the branch including vault operations.
• Monitored cash balances and made requisitions and lodgments as required.
• Ensured daily balancing of cash drawers and accurate transaction recording.
• Enforced internal controls and adherence to regulatory standards.
• Performed regular spot checks and audits on teller transactions.
• Investigated and resolved cash differences.
• Prepared daily/weekly/monthly teller activity reports.
• Maintained accurate documentation and transaction records.
• Ensured safety of cash and other assets.
• Monitor service standards and act on customer feedback.
• Monitored daily cash positions, and maintained limits for vault and teller tills.
• Supervised cash lodgments, withdrawals, and interbank transactions.
• Maintained proper records and ensured accuracy of transaction documentation.
• Prepared periodic reports for management on branch performance.

Team Lead, Internal Control - United Bank for Africa - Ogun State, Nigeria

(1999-05 - 2004-01)

• Led bank account reconciliation with Central Bank of Nigeria.
• Monitored and measured adherence to bank's policies.
• Assured the security of bank's assets.
• Led reconciliation of network, sundry, and suspense accounts.
• Verified that teams carried out tasks in compliance with company regulations.

Bachelor of Science - Economics - Olabisi Onabanjo University, OAU (2008) Ogun State, Nigeria

Higher National Diploma - Accounting - Ogun State Polytechnic (1997) Ogun State, Nigeria