Isla James

Motivated, reliable and enthusiastic student currently studying A Levels and a BTEC Business qualification following successful GCSE completion. Experienced in customer-facing environments through hairdressing, hospitality and volunteering roles, with a strong work ethic and excellent communication skills. Friendly, professional and quick to learn, with the ability to work effectively as part of a team and provide excellent customer service.

Seeking part-time weekend employment where I can further develop my skills, gain valuable experience and make a positive contribution to the workplace.

Hairdressing Assistant - Hair Den - Sutton Coldfield

(2025-10)

• Welcomed clients and created a friendly, professional first impression.
• Provided refreshments and ensured clients felt comfortable throughout their appointments.
• Supported stylists with day-to-day salon operations and customer service activities.
• Performed hair washing and shampooing services under supervision.
• Maintained high standards of cleanliness and presentation throughout the salon.
• Contributed to the smooth running of a busy customer-focused environment.

Work Experience Student - IMI plc - Birmingham

(2026-06 - 2026-06)

• Supported the planning and coordination of corporate event activities.
• Participated in product and business training sessions to develop commercial awareness.
• Produced simple project management guidance documents and support materials.
• Collaborated with colleagues across multiple business functions during placement activities.
• Developed an understanding of professional workplace practices and project delivery.

Hospitality Assistant - Private Event

(2026-06 - 2026-06)

• Delivered excellent customer service to guests throughout the event.
• Served food and beverages efficiently in a fast-paced hospitality setting.
• Assisted with event preparation and guest requirements.
• Maintained a professional, friendly and welcoming approach at all times.

Volunteer Leader - Sutton Coldfield Rainbows

(2023-07 - 2023-12)

• Organised and prepared engaging activities for children aged 5–7.
• Led group activities and encouraged participation and teamwork.
• Supported the supervision and wellbeing of children in a safe environment.
• Demonstrated responsibility, reliability and leadership through volunteering.
• Fostered positive relationships with children, parents and fellow volunteers.

A Level - Geography, Sociology - Plantsbrook School (2020-09)

BTEC - Business - Plantsbrook School (2020-09)

GCSE/BTEC - General - Plantsbrook School