Ismail Miah

Reliable and friendly professional with experience in customer service, mentoring, and teamwork. Skilled at handling customer queries, managing tasks efficiently, and supporting colleagues. Seeking to contribute strong communication and organisational skills in a retail, receptionist, or sales assistant roles.

Delivery Assistant - Canton Kitchen - East London

(2024-10)

Assisted my father with food deliveries across East London, ensuring accurate and timely drop-offs.

• Communicated with customers to confirm orders and resolve delivery issues.
• Helped organise delivery routes and managed multiple orders during peak hours.
• Gained practical experience in customer service, time management, and local navigation.

Student Mentor - Tower Hamlets College

(2023-01 - 2025-01)

• Guided students to improve coursework and exam performance.
• Organised peer study sessions, demonstrating leadership and teamwork.
• Developed effective communication and problem-solving skills.

Web Application Project - Nous Technology

(2024-06 - 2024-06)

• Designed a login interface that clearly reflects incorrect login attempts.
• Implemented email format validation to reduce registration errors.
• Built practical knowledge in HTML and CSS and followed basic UI best practices.

VWEX - Kainos

(2025-03)

• Shadowed digital teams remotely and observed how project tasks were organised and delivered
• Completed small online tasks related to digital transformation and software development basics
• Reviewed simple project documentation to understand how teams structure their work
• Supported the team with basic admin tasks such as note‑taking and organising information

Level 2 - English Literature, English Language, Mathematics, RE, Creative iMedia - Oaklands Secondary School (2018-01 - 2023-01)

Level 3 BTEC ICT Extended Diploma - ICT - New City College (2023-01 - 2025-01)

BSc (Hons) - Cloud & Network Computing - University of Staffordshire London (2025-01)