Trainee dental nurse - Damira dental - Basingstoke, Hampshire
(2025-01)
- Provided support during dental emergencies, ensuring quick response times.
- Managed inventory of dental supplies, avoiding stock shortages or wastage of resources.
- Prepared dental materials as required by dentists, enhancing efficiency of procedures.
- Enhanced patient experience by providing comforting chair-side assistance during procedures.
- Carried out sterilisation of dental instruments to maintain hygiene standards.
- Followed strict infection control protocols throughout all tasks, safeguarding both patients and staff members' health.
- Communicated effectively with patients to alleviate their nerves before treatments.
- Assisted dentists with routine and complex procedures, elevating patient comfort.
- Assisted in taking dental radiographs with precision and safety measures taken into account.
Patient care coordinator - Damira dental studios - Basingstoke
(2025-01)
- Managed patient reception, greeting patients and overseeing check-in and check-out processes to ensure a welcoming and efficient environment.
- Coordinated patient scheduling and appointment management, optimising clinic flow and enhancing patient satisfaction while assisting dentists.
- Handled phone calls and electronic communications, addressing inquiries and relaying messages to dental staff.
- Assisted with administrative tasks, including data entry, filing, and maintaining patient records, providing support to dentists and hygienists.
Administration receptionist - Stratton Valley LTD - Maidenhead
(2017-02 - 2024-12)
- Adapted to changing demands and requirements to consistently meet objectives.
- Completed tasks with enthusiasm and effective time management skills.
- Responded swiftly to emergencies and helped resolve concerns.
- Safeguarded information and maintained confidentiality.
- Answered calls promptly and provided exceptional service for diverse needs.
- Listened to directives from senior team members to complete safe, accurate work.
- Stayed collected and calm during difficult situations and interactions.
Host - British airways - Heathrow
(2023-04 - 2023-11)
- Helped clients feel welcome by conversing warmly and professionally answering questions.
- Adhered to policies and procedures for smooth daily operations.
- Maintained clean and organised space to comply with hygiene and health regulations.
Waitress supervisor - Coppa club - Sonning
(2021-06 - 2023-04)
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
