Home Care Worker at Potters Healthcare Limited (2024-08 – Present)
Delivering high-quality personal care and support to clients within their own homes.
- Delivering high-quality personal care, including bathing, washing, showering, and meal preparation, to support clients within their own homes.
- Prompting medication and assisting clients in accessing the community for activities such as shopping and social engagement.
- Providing essential social support at any time of the day, including live-in care, to promote overall well-being.
- Taking full responsibility for shift management while on duty, ensuring continuity of care and client safety.
- Collaborating effectively with multidisciplinary teams to implement and maintain personalized care plans.
Senior Healthcare Assistant at Triple Care Healthcare Services Ltd (2023-05 – 2024-08)
Provided domiciliary and live-in care with focus on wound dressing, personal care, and end-of-life support.
- Provided domiciliary and live-in care, ensuring continuous support tailored to individual needs.
- Applied best practice and safety standards in dressing wounds to promote optimal healing.
- Built trusting relationships with a diverse range of patients, fostering a positive care environment.
- Delivered personal care including bathing, dressing, and feeding, ensuring comfort and dignity.
- Administered prescribed medication and drugs in accordance with healthcare regulations.
- Demonstrated compassion, empathy, and respect, creating a supportive atmosphere for service users.
- Assisted with repositioning of end-of-life patients to prevent pressure sores and enhance comfort.
- Provided practical support, including assistance with shopping and daily errands.
Sample collector at Global DNA Zimbabwe (2021-01 – 2023-04)
Conducted DNA sample collection following strict procedural guidelines with emphasis on customer service.
- Conducted mouth swab DNA collection following strict procedural guidelines.
- Provided exceptional customer service, demonstrating compassion and professionalism during client interactions.
- Effectively communicated with and supported a diverse patient population, ensuring comfort and clarity throughout the process.
- Maintained neat, clean, and orderly work areas, adhering to hygiene and safety standards.
Phlebotomist at Immunopath Laboratories (2015-02 – 2020-12)
Collected blood and bodily fluid specimens with strict adherence to laboratory standards and safety protocols.
- Verified patient information prior to blood draw, ensuring accuracy in specimen identification.
- Collected and labeled specimens, securing them for transport in accordance with laboratory standards.
- Checked and maintained stock of laboratory supplies, ensuring uninterrupted workflow.
- Followed regulations, safety protocols, and privacy rules, maintaining a compliant work environment.
- Collected urine and other bodily fluids for necessary medical testing, ensuring proper handling and documentation.
Health Care Assistant at Fortress Hospital (2014-05 – 2015-01)
Provided clinical and administrative support in hospital setting with focus on patient care and sanitation.
- Ensured sanitation and organization of assigned stations and service areas to maintain a hygienic environment.
- Performed clerical duties, including word processing, data entry, phone management, and filing to support operational efficiency.
- Managed scheduling and appointment coordination, optimizing provider availability and patient load using computerized data management systems.
- Verified and updated patient medical aid, demographics, and health history to maintain accurate records.
- Recorded vital signs such as temperature, blood pressure, pulse, and respiration rate under medical supervision.
- Provided emotional support and facilitated physical activities to enhance client well-being and quality of life.
- Monitored and conveyed critical patient information to healthcare staff, assisting in treatment planning and care delivery.
Nurse Aide practicum at West End Hospital (2014-01 – 2014-04)
Clinical practicum providing direct patient care including feeding, hygiene, mobility support, and ward management.
- Assisted patients with feeding, ensuring nutritional needs were met.
- Performed regular tidying rounds, dispatching used medical packs to CSSD for sterilization.
- Maintained cleanliness by emptying urine containers, cleaning sluice rooms, and sluicing dirty linen.
- Supported patient mobility, assisting with turning to prevent pressure sores.
- Set humidifiers to regulate oxygen intake for patients as required.
- Prepared beds and provided bed bathing to ensure patient comfort and hygiene.
- Accompanied patients during transfers between wards, ensuring safety and support throughout.
Personal assistant at Gwanda Management Services (Financial Advisors) (2006-05 – 2013-12)
Provided administrative and financial support to financial advisory firm.
- Entered and managed data in Excel for client accounting reports, ensuring accuracy and efficiency.
- Captured and updated payroll records, maintaining compliance with financial regulations.
- Processed taxation forms, ensuring correct data entry and submission for client financial reporting.
- Performed receptionist duties, including managing communications, scheduling, and client interactions.
Secretary at Smart Solutions (2004-10 – 2006-04)
Provided secretarial and administrative support across multiple departments.
- Handled typing tasks across multiple departments, ensuring accurate and efficient documentation.
- Recorded and compiled minutes during meetings to facilitate decision-making and record-keeping.
- Provided secretarial support in both departmental and private capacities, assisting senior staff.
- Managed receptionist duties, including communication, scheduling, and client interactions.
- Compiled and maintained files, ensuring proper organization and accessibility.
- Handled incoming and outgoing correspondence, managing mail distribution efficiently.
