Iulian Vozian

I'm a versatile professional with experience in customer service, logistics, and marketing. Skilled in communication, problem-solving, and working efficiently in fast-paced environments. Confident using technology and organizing tasks to achieve strong results. Known for a positive attitude, attention to detail, and commitment to delivering excellent service. Fluent in English and Romanian.

CS Coordinator - Baxter Healthcare (Vantive)

(2025-09-01 - 2026-02-01)

• Coordinated delivery of prescribed therapies for patients with renal conditions.
• Managed urgent support calls and ensured compliance with medical standards.
• Optimised service workflows to improve response time.
• Over 100+ daily inbound and outbound calls.

Marketing Specialist - Probiznet SRL

(2024-06-22 - 2025-06-22)

• Built 2 corporate websites & an e-commerce shop (SEO, UX, payment integration).
• Led Google Ads & Meta campaigns achieving 10% conversion rate.
• Produced and edited professional media content to enhance brand credibility.

Customer Service Advisor - AIT WORLDWIDE LOGISTICS

(2023-09-01 - 2024-06-22)

• Consistently exceeded KPI targets in a high-volume call centre (160+ calls/day).
• Delivered premium support and maintained high client satisfaction scores.
• Managed returns, claims, and CRM updates with precision.

BTEC level 3 Diploma - Civil Engineering - NORTHAMPTON COLLEGE (2021 - 2023)

GCSE's Diploma - ABBEYFIELD SCHOOL (2017 - 2021)