Iwona Banaszek

Organised and customer focused professional with experience in a busy salon in the highest standards. Excellent customer service. Familiar with data entry and record keeping. Organisation and multitasking.

Punctual with great attendance. Pays attention to details. Excellent planning and organisational skills. Can communicate by email and phone. Able to work unsupervised or as a team. Eager to learn new skills, likes challenges, ambitious, hardworking and reliable.

Calm under pressure. Can manage the business alone if needs be.

Experience in an office environment.

Receptionist/ Hair stylist/ Stock controller - Houghton Cuts Hair & Beauty Salon

(2025-04)

• I manage client appointments and maintain an accurate daily schedule in the computer system.
• I communicate with clients by phone and in person to confirm bookings and provide service information.
• I keep client records and service notes organised and up to date.
• I order supplies and help coordinate smooth day to day operations.
• I sell professional products and take payments.
• I check and order salon stock.
• I work in a fast-paced environment which maintains a high standard of service.
• I work in a busy area performing multitasking.

Online ordering/ Stock controller - Vapestreams

(2024-11 - 2025-02)

That was my side job during quiet winter time in the salon.

• I was responsible for picking and packing orders, checking product expiry dates.
• Check the quality and amounts sending to the online buying company and shops.
• Supervise accounts and pricing tires.
• Recording shipping.

Hairdresser - Hairdressing No.4 in Seaham - Seaham

(2021-04 - 2025-03)

• I was working in the salon. My job was greeting clients, making appointments, answering the phone, working as a team.
• I also worked with chemicals such as dye, bleach, peroxides etc, sharp scissors, blades and other equipment.
• I follow all health and safety rules to make sure my clients and team are safe.
• I know how to work in busy and stressful situations, I am capable of working independently, I am very reliable, always trying to do my best and can look after my clients.
• In addition, I can serve customers by making coffee/tea.
• I always make sure the salon is clean and organised for the next client, making the salon quick-working and hygienic.
• Before applying for this job, I had to complete 3 years of studying to make sure I was fully qualified.

Maternity and Family Leave (studied during)

(2012-11 - 2021-01)

Quality checker/stock controller/inventory management - Diamond Pre-Retail Ltd

(2006-10 - 2012-10)

• I was responsible for checking the orders, quality of garments and packing them in boxes.
• I had to work as part of a team, where everybody had to stick to a certain rhythm of work to complete the task quickly and effectively.
• This gave me time management skills.

Receptionist/Business administration - Wood Flooring Industry, Poland - Poland

(2005-06 - 2005-08)

• Meeting and greeting visitors, answering the phone, operating the switchboard, general administration, incoming/outgoing post.

Laboratory Worker - Wine Industry, Poland - Poland

(2004-09 - 2005-06)

Gained work experience in a work manufacturer in the laboratory. Wine quality checks.

Principles of Business Administration Level 2 - Business Administration - City of Sunderland College (2024)

Level 1 - Hairdressing - Bella Marie Academy (2018 - 2021)

Level 2 - Hairdressing - Bella Marie Academy (2018 - 2021)

Level 3 - Hairdressing - Bella Marie Academy (2018 - 2021)

BTEC ITQ Level 1 - Information Technology - The Business and Technology Education Council (2013)

BTEC ITQ Level 2 - Information Technology - The Business and Technology Education Council (2013)

A/AS Level equivalent - General - City of Krotoszyn College No.2 (2000 - 2005)

Certified Human Nutritionist Award - Human Nutrition - Human Nutrition Technical Institute (2000 - 2005)

GCSE - English - City of Krotoszyn College No.2 (2000 - 2005)

GCSE - Maths - City of Krotoszyn College No.2 (2000 - 2005)

GCSE - Geography - City of Krotoszyn College No.2 (2000 - 2005)

GCSE - Science - City of Krotoszyn College No.2 (2000 - 2005)

GCSE - Polish - City of Krotoszyn College No.2 (2000 - 2005)