Iz

Highly motivated professional Parts Advisor with experience in both independent and franchised automotive environments, including Aston Martin Lagonda. Skilled in parts identification, stock control, customer service, supplier liaison, and dealer management systems. Strong communicator with excellent organisational skills and a commitment to delivering exceptional service to customers and workshop teams.

PARTS ADVISOR at ASTON MARTIN (2026-01 – 2026-03)

• Sourced and supplied genuine Aston Martin parts for customers and workshop technicians.
• Built strong relationships with suppliers to ensure prompt delivery of parts.
• Delivered excellent customer service to customers and technicians while maintaining accurate stock control.
• Managed parts enquiries for Aston Martin vehicles, providing accurate identification and sourcing of genuine OEM parts.
• Processed customer orders, quotations, and invoices using dealership systems.
• Learned to adapt to a busy working environment

PARTS ADVISOR at THE CAR EDITION (2025-02 – 2026-05)

• Liaised with parts suppliers to source, order, and track vehicle parts efficiently
• Managed parts inventory, ensuring accurate organisation, labelling, and availability
• Handled incoming phone calls, responding to customer and supplier enquiries
• Booked customers in for services and repairs, managing a busy workshop diary
• Coordinated schedules to optimise workflow and minimise delays
• Provided clear communication between customers, technicians, and suppliers
• Supported day-to-day administrative tasks to ensure smooth garage operations

PLUMBING APPRENTICE (2023-11 – 2024-11)

• Managed inventory of tools and equipment
• Monitored material usage and expenses
• Tracked client details
• Prepared and organised appropriate equipment and tools based on specific job requirements
• Assembled and cut pipes
• Addressed customer inquiries promptly and professionally

– Sharnbrook Academy (2018-01 – 2023-12)