J T

Data Entry & Administration Assistant

Talent

Reading, EnglandMember since June 17, 2026

Windows 10/11Windows Server 2019UbuntuDebianVirtual Machines (VMware, VirtualBox)TCP/IPDNSDHCPsubnettingnetwork troubleshootingCisco IOSCisco Packet TracerMicrosoft Office 365OutlookExcelActive DirectoryEvent ViewerServices.mscTask ManagerDevice ManagerCTFssecurity fundamentals

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Windows 10/11Windows Server 2019UbuntuDebianVirtual Machines (VMware, VirtualBox)

About

Computing and IT graduate (2:1) with hands on experience troubleshooting Windows, Linux, Networking and PC hardware. Strong foundation in TCP/IP, DNS, DHCP, Active Directory, Windows Server and Cisco IOS, with practical experience troubleshooting connectivity and system issues. Experienced in providing face to face, telephone and email support in a customer facing environment.

Currently studying CompTIA A+ and seeking an entry-level IT Support / Service Desk position, where I can apply my skills and continue to develop professionally.

Experience

Data Entry & Administration Assistant - Lifestyle Emporium Hitchin

(2021 - 2025)

Managed a small office network, including ethernet-connected security cameras and network connected devices.
Troubleshot network connectivity issues.
Provided face-to-face and telephone support to resolve technical computing issues.
Managed business email communications using Outlook.
Maintained accurate Microsoft Excel spreadsheets and administrative records.