Jacci Smith brady

Dedicated and focused, with over 20 years of experience within a cleaning environment and possessing strong communication and management skills. Excellent IT skills, knowledge in Microsoft word & excel. An outgoing person who is willing to undertake any training that will assist in her career development.

Domestic service manager at Aintree University Hospital (2014-04 – Present)

Managing a large team of 300 domestic staff and 12 supervisors and 4 assistant managers, 1 deputy manager and 3 admin staff.

• Electronic pay system (Roster)
• Staff training and appraisals
• Compliance via ESR
• Attending infection control meetings and managers meetings
• Attending senior leadership meetings
• Conduct inspection's with stake holders
• Conduct daily cleaning inspections across the trust
• Working to national cleaning standards
• HR policies and procedures dealing with staff sickness and referrals to occupational health and disciplinary procedures
• Recruitment on trac system
• Staff one to ones
• Authorising purchase orders for consumables
• Ad hoc requests including ward moves and arranging deep cleans across the hospital including builders cleans
• Admin duties
• Managing external contracts and SLA's
• Managing a 7.4million pound budget which consist of pay and non pay
• Complete monthly KPI's
• knowledge of systems - Cafam, Taqt and tenable.
• knowledge of CQC policies

Executive Head Housekeeper at Hard Day's Night Hotel (2013-07 – 2013-07)

Managing a team of 22 staff including linen porters, public area cleaners, room attendants and supervisors from all nationalities

• Organising staff rotas
• Stock and budget control
• Payroll and revenue
• Duty manager shifts
• On the job training including and Health and Safety and COSHH
• Departmental meetings, HOD meetings, reviews and company procedures
• HR and disciplinary procedures
• Maintenance/cleaning standards for a 4 star hotel
• Checking guest's bedrooms and all housekeeping areas within the hotel preparing daily task sheets/room
• Allocation for housekeeping staff
• Lost property procedures
• Hotel dry cleaning service

Deputy Head Housekeeper at The Suites Hotel Knowsley (2008-12 – 2008-12)

Assisting the head housekeeper with the running of the housekeeping department.

• Preparing daily tasks sheets/room allocation to housekeeping staff
• Checking guest bedrooms are of a high standard of cleanliness
• Managing stock control and budget
• Following lost property procedures
• On the job training
• Attending meetings

Cleaning Supervisor at MITIE (2006-01 – 2007-12)

Managed a team of 10 cleaning staff, cleaning office areas and public areas.

• Stock and budget control
• Payroll, Time Sheets
• On the job training, including Health and Safety and COSHH
• Maintaining cleaning standards to a high level
• Preparing daily tasks for all cleaners

Room Attendant/Public Area Cleaner at Radisson Hotel (2003-01 – 2006-12)

Cleaning guest bedrooms to a high standard.

• Lost property procedures
• Cleaning all public areas within the hotel
• Cleaning all staff areas
• Attending all relevant training including fire and Health and Safety

Room Attendant/Late Maid at Crowne Plaza Hotel (1998-11 – 2002-10)

Cleaning guest bedrooms to a high standard.

• Stocking trolley
• Looking after sections of rooms and corridors
• Lost property procedures
• Follow company training and procedures
• Assisting with guest requests and calls

GCSE or equivalent – School in Liverpool, Merseyside (1994-09 – 1999-06)