Director of Product at Helio Intelligence (2025-11 – Present)
Lead product strategy and delivery across the Group's complete internal and external portfolio: one internal platform with four core functions and one client platform with 11 feature sets. Partner with the C-suite and Director of Engineering to set priorities, shape the product operating model and build scalable, AI-enabled propositions across acquired businesses.
- Own sprint scope, delivery allocation, design sign-off and product decisions after synthesising client research, colleague feedback, commercial priorities and technical constraints.
- Lead a product and engineering team comprising five full-stack engineers and one Product Manager direct report, while coordinating product relationships and workstreams across the wider business.
- Completed the on-time transformation of internal and external platforms, replacing legacy systems across five companies and unifying different technology stacks, databases and operating models around a scalable AI-ready architecture.
- Enabled the removal of 15 roles through attrition by redesigning content operations around AI retrieval and automation, while increasing the contribution of more senior colleagues and saving more than four hours per person each day in core workflows.
- Present product strategy, progress, risks and priorities to the Board monthly; prepare Board materials and contribute directly in meetings.
- Supported the Group's publicly announced private-equity transaction through product narrative, management presentations, demonstrations, technology diligence and defence of the product roadmap.
- Integrated four acquisitions into the portfolio: OPP and Dods EU, Forefront Advisers and NewsDirect; rationalised overlapping products through retirement, consolidation and rebuild while expanding the Group's EU, advisory and devolved-nations propositions.
- Worked with commercial leadership to develop the first Standard and Pro packaging structure for the rebuilt product suite, creating a clearer basis for value differentiation and future monetisation.
- Established a scalable Product and Engineering leadership model, including identifying and appointing the current Director of Engineering from the transformation delivery team.
- Invited to speak at Private Equity portfolio day about transformation project to share knowledge and lessons learned from delivery and process.
Group Product Manager at DeHavilland Information Services & Forefront Advisers (2023-04 – 2025-11)
Led a broad internal and external product portfolio, combining product strategy, discovery, delivery and operational improvement across political monitoring and advisory services in the UK and EU.
- Defined the roadmap and requirements for a foundational platform replacement programme, working with internal teams and specialist third-party AI partners to test, build and launch new operational and client-facing services.
- Delivered a major UK and EU client-platform upgrade within three months, introducing scalable features and replacing legacy technology with a modern Angular-based experience.
- Implemented Jira and Confluence, introduced clearer prioritisation and delivery governance, and improved executive visibility of roadmap status, engineering capacity, risks and dependencies.
- Created stronger discovery and feedback loops through client interviews, focus groups, post-launch reviews, surveys, support-ticket analysis and collaboration with sales and customer-success teams.
- Split existing capabilities into distinct Forefront product offerings, creating new upsell opportunities and strengthening the Group's presence in higher-value political advisory markets.
- Redesigned bug reporting, testing and release processes, improving service quality, accountability and communication with users and internal stakeholders.
- Received the company's Employee of the Year award in 2023, alongside multiple Employee of the Month awards.
Product Owner at DeHavilland Information Services (2021-11 – 2023-03)
- Owned requirements, prioritisation and delivery for internal tooling, government API integration, Elasticsearch development, legacy upgrades and customer-facing enhancements.
- Led testing and release activity across new development and business-as-usual work, translating stakeholder needs into user stories, acceptance criteria and prioritised backlog items.
- Worked across product, engineering, content, sales and support teams to improve adoption, service performance and customer outcomes.
Product Coordinator at The Institution of Engineering and Technology (IET) (2016-07 – 2021-11)
Promoted from Product Support into a broader product role for Career Manager, an online professional-development planning and recording platform serving individuals and organisations.
- Developed user stories, requirements and acceptance criteria with Product Owners, stakeholders, developers and UX/UI colleagues; supported user research, UAT and release testing.
- Built migration templates that supported the transition of more than 50,000 users to a new version of Career Manager.
- Identified an alternative approach to tutorial production that saved the department more than £30,000.
- Analysed product usage and engagement metrics, recommending process and measurement improvements to departmental leadership.
- Received a Core Values Award for successfully testing a major software integration.
