Jack Donaldson

A dedicated and adaptable worker with experience across retail, customer service, construction, and logistics. I have a proven ability to manage multiple tasks, from bike repairs and assisting passengers with mobility needs to stocking shelves and supporting construction teams. Known for my strong work ethic, reliability, and attention to detail, I excel in fast-paced environments and take pride in delivering excellent service.

I’m now seeking new opportunities to apply my diverse skills and continue growing professionally.

Post Person at Royal Mail (2023-11 – 2023-12)

• Interacting with customers and obtaining signatures for certain items via a handheld computer device
• Delivering letters, parcels, and cards to addresses on a set route, which involves walking or driving.

Passenger Assistant at OCS (2023-05 – 2023-10)

• Meet passengers at drop-off points and assist them throughout the airport journey.
• Help passengers with check-in procedures and navigate through airport security.
• Assist with boarding and disembarking from aircraft and safely transfer passengers to and from the terminal using equipment like wheelchairs or slings.
• Responsibly operate and maintain equipment such as wheelchairs, aisle chairs, and slings.
• Adhere to all health and safety regulations and report any equipment defects.
• Check flight information and ensure accurate, up to date information is recorded for each passenger.
• Provide assistance for various needs, including those of blind passengers or those with hidden disabilities, and work with ambulance crews for passengers on stretchers.

Shop Assistant at The Range (2023-03 – 2023-05)

• Welcoming customers, answering their questions about products, and providing assistance to help them find items.
• Serving customers at the till, handling payments, processing returns and refunds and potentially promoting new products.
• Unpacking deliveries, stocking shelves, organising merchandise, and keeping the store clean and tidy.
• Supporting other departments as needed to meet business requirements and participating in promotional events.

Apprentice Joiner at City Gate Construction (2022-10 – 2022-10)

• Gained valuable construction industry experience by shadowing contracts manager across multiple building sites, observing project management and site coordination.
• Assisted in moving and handling construction materials, tools, and equipment, contributing to the overall efficiency of the team.
• Participated in general laboring tasks, demonstrating adaptability and a willingness to learn various aspects of the construction process.

Q Bikes (2021-08 – 2022-09)

• Perform basic repairs, such as changing tires, adjusting brakes, and fixing flats.
• Assist in servicing and maintaining bicycles, including cleaning and lubricating parts.
• Help with more complex mechanical issues under the guidance of a mechanic.
• Conduct routine checks to ensure bikes are in good working order.
• Build new bikes from components, following customer specifications.

Paper Round (2020-01 – 2022-01)

• Successfully delivered newspapers on multiple routes around Paisley, demonstrating reliability and strong time management by completing deliveries 7 days a week before school hours.
• Built strong relationships with regular customers through consistent service and attention to detail in deliveries.

SQA Highers and Nationals – Gleniffer High School (2018-08 – 2022-12)