Jack Dunlop

I am a friendly, confident, and hardworking individual with excellent communication and interpersonal skills. I enjoy working with people and take pride in delivering outstanding customer service. I am reliable, honest, and quick to learn new skills, with experience across retail, recruitment, sales, and sports coaching.

Alongside my studies, I have developed strong teamwork, leadership, and problem-solving skills through employment and running my own football coaching sessions. I am now looking for opportunities where I can continue to develop professionally while making a positive contribution to an organisation.

Customer Advisor - B&Q

(2025-04)

• Deliver excellent customer service by assisting customers with product enquiries and purchases.
• Help customers find products and recommend suitable solutions for home improvement projects.
• Operate tills and process cash and card payments accurately.
• Maintain well-stocked, organised, and visually appealing displays.
• Resolve customer queries and complaints professionally.
• Work effectively as part of a team to provide an excellent shopping experience.

Talent acquisition - Recruitment at Koa cooperation

(2025-07 - 2025-09)

• Contacted candidates to discuss suitable employment opportunities.
• Screened CVs and matched applicants to appropriate vacancies.
• Arranged interviews and maintained regular communication with candidates.
• Updated recruitment databases and candidate records accurately.
• Built strong relationships with candidates and clients while working to deadlines.

Part-Time Sales Assistant - Garden Bargains, South East England - South East England

(2024-06 - 2024-09)

• Set up and maintained attractive product displays.
• Welcomed customers and provided a friendly, professional service.
• Advised customers on products and recommended suitable purchases.
• Processed card payments using the SumUp payment system.
• Replenished stock and maintained tidy displays.
• Handled customer enquiries, complaints, returns, price changes, and discounts professionally.

GCSE - Ravenswood School for Boys, Bromley (2019-09 - 2026-07)

BTEC - Business Studies, Media, Sport - Ravenswood School for Boys, Bromley (2019-09 - 2026-07)