Hospitality Manager
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Throughout my career, I have gained hands-on experience managing daily operations, staff rotas, stock control, ordering, training, and maintaining high service standards. I have also been responsible for driving sales, managing gross profit margins, and ensuring excellent guest experiences while working under pressure.
My background in hospitality has helped me build strong leadership and problem-solving skills, allowing me to motivate teams, improve efficiency, and deliver consistent results. I take pride in being approachable, hardworking, and adaptable, with a genuine passion for delivering outstanding customer experiences.
Managed day-to-day food and beverage operations across bar, restaurant, and events
Oversaw staff rotas, labour costs, and team performance
Managed stock control, ordering, and supplier relationships
Monitored sales, GP margins, and cost control to maximise profitability
Led staff training, inductions, and service standards
Ensured excellent guest satisfaction and handled complaints professionally
Supported event planning, promotions, and upselling opportunities