Jack Richards

I thrive in situations when I can let my creative flare flow as this allows me to make creative resolutions to problems I am presented with. This is a trait that has followed me throughout my education and work life with my keen interest in creative work and thinking. I am also keen to progress and carry on learning throughout my work life.

Planner / Noticing - MJ Quinn

(2020-01)

• Monitoring contractor defects & resolving in a timely manner
• Dealing with client requests & escalating any issues to Project Manager / Assistant Project Manager
• Ensuring engineers receive relevant job pack
• Schedule work to contractors
• Assess traffic management requirements
• Raising eatons in response to A55
• Submitting noticing permits on the required by dates as requested by the planning team
• Assessing permit applications received from the planning team to ensure all works are compliant with legislation and appropriate permit scheme conditions
• Managing requests for extensions / amendments required for permits
• Receiving and recording starts and stops
• Submitting registrations on time
• Liaising direct with internal / external departments and subcontractors

Customer Service / Operational Planner / Scheduling / Safe Dig - Amey

(2018-01 - 2020-12)

• Dealing with high levels of communications over telephone and email
• Working in partnership with contractors
• Ensuring all prints for contractors are correct and safe
• Working in line with deadlines and targets for Amey
• Planning and issuing jobs to field teams
• Resolution or escalation of customer complaints or queries
• Creating utility plans to ensure safety of engineers during dig works
• Training new starters and creating guidance documents

Cashier - Nandos L1

(2016-01 - 2018-12)

• Handling Cash
• Opening & closing restaurant
• Dealing with customers face to face
• Dealing with customers on phone line
• Working in busy & stressful conditions

Bar Work - Popworld

(2014-01 - 2018-12)

• Handling Cash
• Opening & closing bar
• Dealing with customers face to face
• Working in a busy environment

BA Hons - Graphic Design - Hugh Baird University Centre for UCLan

Diploma - Interactive & Creative Media - Hugh Baird College

GCSE - Multiple Subjects - Kirkby High School