Jack Williams

Dynamic Senior DevOps Engineer with 6 years of experience optimising cloud infrastructure and automating workflows. Expertise in AWS and Infrastructure as Code (IaC) tools like Terraform, Ansible, and Puppet. Proficient in CI/CD using CircleCI, Bitbucket Pipelines, and Jenkins for efficient software delivery.

Strong programming skills in Ruby, Python, Node.js, and TypeScript. Committed to fostering collaboration between dev and ops teams for continuous improvement using DORA Metrics. Skilled in enhancing cloud efficiency through security and cost optimization.

Senior DevOps Engineer at OnePlan (2024-11 – Present)

• Migrated from Rolling deployment strategy to Blue-Green deployment strategy for frontend app to maximise uptime to 99.9%, greatly improving user experience & enabling us anytime production deploys.
• Establish DORA metrics to improve team productivity & adopt agile best practices.
• Enhanced security of IaC through RBAC & least privilege principle

DevOps Engineer at Strategic Imperatives Ltd. (2022-08 – 2024-11)

• Infrastructure as Code: Developed robust infrastructure using Terraform, CloudFormation, and Pulumi, ensuring consistent and automated deployments across multiple environments.
• Automation and Scripting: Automated key processes through scripting in Ruby, Node.js, TypeScript, and Bash, increasing operational efficiency and reducing manual errors.
• Monitoring and Observability: Deployed monitoring and observability solutions using OpenSearch, CloudWatch, Postman, enabling proactive issue detection and resolution.
• Containerisation: Utilised Docker for containerisation, streamlining application deployment and enhancing development workflows.
• Configuration Management: Implemented configuration management using Ansible, ensuring consistency across server environments and reducing configuration drift.
• Database Management: Administered databases using DynamoDB, and Redis, optimising query performance and ensuring data integrity.

Change/Infrastructure Engineer at Content Guru Ltd. (2019-10 – 2022-08)

• Campaign Platform Monitoring: Solely monitored the UK platform for Comic/Sport Relief and COVID Relief campaigns, ensuring smooth operations for the BBC Big Night In, raising over £1.5M.
• Agile Methodologies: Led Agile transformation initiatives, improving team collaboration, productivity, and project delivery times.
• Linux Administration: Administered Ubuntu and various Linux servers, optimising system performance and ensuring uptime through effective troubleshooting and maintenance.
• Configuration Management: Addressed and resolved configuration issues in various languages, including PHP, YAML/XML, and web config files, enhancing system reliability and performance.
• Troubleshooting and Issue Resolution: Investigated and resolved issues related to Kibana, SQL, improving system functionality and user experience. Became proficient in observability tools like Splunk/SentryOne.
• System Proficiency: Demonstrated a thorough understanding of both Windows and Linux systems, effectively managing deployments and configurations using Docker, IIS, and NGINX.

Apple Technical Specialist at St Flagship Store – Sydney, Australia (2017-10 – 2018-07)

Apple Technical Specialist at St David's Store – Cardiff, UK (2018-08 – 2018-11)

Bachelor of Science in Mathematics & Statistics – Cardiff University (2015 – 2019)

Year abroad in Applied Mathematics and Statistics – University of Technology Sydney (UTS) (2017-06 – 2018-07)