Jackline Bor

Dynamic and results-driven Senior Tax Specialist with over eight years of experience in Big 4 advisory and in-house multinational experience covering VAT, corporate income tax, transfer pricing, customs and tax controversy management. Experienced in advising clients across financial services, telecoms, FMCG and manufacturing at PwC and EY across compliance, operational structuring and dispute resolution. Proven track record of end-to-end compliance management, high-value audit oversight and strategic advisory that aligns regulatory requirements with business objectives.

Demonstrated success in resolving disputes with revenue authorities, driving tax efficiency and delivering significant tax savings. Strong leadership experience managing teams, engaging cross-functional stakeholders, revenue authorities and external auditors, with hands-on proficiency in SAP for tax data extraction, reconciliation and schedule preparation. Committed to translating complex legislation into practical, commercially sound solutions that support sustainable growth.

Senior Tax Specialist at TotalEnergies Marketing Kenya PLC. (2023-11 – Present)

• Own the full tax compliance cycle — VAT, Withholding Tax, Reverse VAT, PAYE, and statutory returns — with consistent on-time delivery to the revenue authority. I own the calendar, filings, reconciliations, and sign-off.
• Act as the company's primary point of contact with revenue authorities, handling audit engagements directly, responding to queries, and managing disputes end-to-end.
• Successfully providing strategic tax advisory on exemptions, remissions, offsets, transaction structuring and Corporate Income Tax matters.
• Strengthening organizational tax governance by identifying process gaps and implementing improved procedures, enhancing reporting accuracy and reducing compliance risk across functions.
• Design and run internal tax training for finance and operational teams; manage external auditor relationships including tax schedule preparation and reconciliation.
• Drove a duty remission programme generating over USD 2M+ in verified tax savings, identified, structured, and pushed through to completion.
• Identified and resolved card sales revenue leakages saving over USD 0.05M monthly, demonstrating the ability to engage beyond tax into operational processes.
• Led a VAT refund audit programme that secured certifications and recovered funds through cash refunds and offsets, materially improving working capital.
• Built a centralised TP documentation platform and support ongoing transfer pricing audits, keeping the compliance position accessible and defensible at any time.
• Supervising a team of two tax professionals while championing the development of a centralised transfer pricing documentation platform to enhance compliance accessibility and audit readiness.

Senior Tax Consultant at PricewaterhouseCoopers Kenya Limited (2021-11 – 2023-10)

• Led multiple concurrent client engagements across financial services, manufacturing, telecoms, and FMCG, setting direction and ensuring delivery aligned to client objectives.
• Served as a key interface between clients, Partners and Tax Directors, translating complex tax issues into clear strategic insights and influencing high-level decision-making.
• Ran large tax health checks for corporate clients, identifying material exposure risks and presenting findings directly to CFOs and boards in clear, commercial terms.
• Managed tax dispute resolution cases with the KRA end-to-end — preparing technical positions, leading meetings, and negotiating outcomes directly.
• Designed Transfer Pricing policies for cross-border structures and prepared documentation in line with the Income Tax Act and OECD guidelines.
• Provided technical leadership on employment taxes, WHT, VAT, Excise Duty, and Customs across multiple ESA authorities, staying ahead of legislative changes affecting client positions.
• Managed and mentored a team of three consultants; contributed to PwC's Global VAT practice development and cross-border service offerings.

Tax Consultant at Ernst & Young Kenya (2019-10 – 2021-10)

• Conducted comprehensive tax risk and opportunity assessments across multiple sectors, identifying optimisation strategies that improved tax efficiency and strengthened compliance frameworks.
• Supported end-to-end tax compliance processes, ensuring accurate and timely filing, payment and reporting of tax obligations, reducing client exposure to penalties and regulatory risks.
• Prepared detailed tax opinions and advisory reports, translating complex legislation into clear, commercially relevant recommendations that enhanced clients' tax positions.
• Calculated current and deferred tax liabilities, leading reconciliations and disclosures aligned with applicable accounting standards, strengthening financial reporting accuracy.
• Played a key role in tax dispute resolution, preparing objections and appeals that successfully challenged assessments, including overturning a USD 495K VAT auto-assessment for a major agricultural client.
• Led high-value VAT refund processes exceeding USD 1.5M, managing filings, follow-ups and engagements with tax authorities to accelerate recovery and improve client cash flow.
• Contributed to high-impact client engagements, including PAYE ledger reconciliations for one of Kenya's largest telecommunications companies, enhancing accuracy and audit readiness.
• Recognised as the East Africa Young Tax Professional of the Year and consistently rated as an outstanding performer, reflecting strong technical expertise, leadership potential and client impact.

Audit Associate at RSM Eastern Africa (2018-11 – 2019-09)

• Executed financial audits across multiple clients in compliance with GAAP and IFRS; prepared audit reports with practical control recommendations.
• Conducted thorough bank reconciliations to ensure accuracy, identify potentially fraudulent activities, and report any discrepancies.
• Offered expert guidance to clients on the weaknesses and strengths of their internal control systems, along with actionable suggestions for enhancing operational efficiency.

Audit Associate at Githuku, Mwangi & Kabia CPA (2017-01 – 2018-10)

• Supported audit planning and execution; assisted in preparation and review of financial statements and analytical schedules.
• Ensured timely completion of assigned tasks within agreed-upon timeframes, while adhering to approved methodologies, standards, and allocated budgets.

MBA in Strategic Management – United States International University (2025)

Bachelor of Science in Agricultural Economics – University of Kabianga (2016)