Jaco van Heerden

Dedicated Senior Technician with over 13 years of experience in electronic repairs, customer support, and software installation. Proven expertise in troubleshooting and corrective maintenance, successfully enhancing operational efficiency for previous employers. Recognised for ability to train and support fellow technicians, ensuring seamless team collaboration.

Committed to leveraging technical skills and management experience to significantly contribute to dynamic teams in the electronic services industry.

General assistant (Apprentice) at Dries Viljoen, Deon Viljoen (2005-06 – 2007-03)

• Executed a variety of responsibilities related to vehicle management, contract administration, and associated services.

Salesman at Nicolene van Heerden (2007-04 – 2007-07)

• Facilitated sales of MediZone Ozone generators, engaging customers and promoting product features.

Wine steward at Sarel Roos (2007-06 – 2007-08)

• Managed inventory by filling stock, executed cash handling tasks, conducted food cost analysis, performed stock takes, and provided exemplary customer service.

Manager at Ansa Viljoen (2007-08 – 2008-02)

• Oversaw stock ordering and receiving processes, managed cash transactions, and fulfilled all general operational duties.

Technician at MicroTeq (2008-08 – 2011-06)

• Crafted PC boards and transformers, conducted product testing and general electronic repairs, and maintained cleanliness of PC boards and products.
• Additionally, handled product assembly, packing, invoicing, deliveries, and managed petty cash as store manager, alongside purchasing, client interface, sales, employee supervision, operation of production machinery, stocktaking, quality control, and training.

Senior Technician at Stimela Infrastructure Management Services (SIMS) (2011-07 – 2019-09)

• Executed troubleshooting and fault finding, provided training for new employees, performed corrective and preventive maintenance, assisted in implantation of systems, delivered customer support, and managed software installations and upgrades, including installation and maintenance of Euro, Master & Visa (EMV) payment systems.

Senior Technician at Kubapay (2019-10 – Present)

• Performed troubleshooting and fault finding, offered training support, conducted corrective and preventive maintenance, facilitated implantation processes, provided customer support, executed software installations and upgrades, managed installation and maintenance of Euro, Master & Visa (EMV) systems, and assisted fellow technicians remotely with software and hardware issues.

Matric (Grade 12) in Afrikaans, English, Economics, Geography, Computer Studies – Hoërskool F H Odendaal High School (1998 – 2002)