Jacob Ashton

Reporting to the Operations Manager – Responsible for the day-to-day leadership of the OTS and Inbound operation within a high-volume e-commerce distribution centre.

Lead Team

Leaders, Training Ambassadors and operational associates, ensuring KPI delivery across Productivity, Quality, Safety and Service. Produce operational reporting, quality analysis and leadership updates using performance data and root cause analysis.

Operations Supervisor – OTS & Inbound at Fanatics Commerce (2025-01 – Present)

• Reporting to the Operations Manager – Responsible for the day-to-day leadership of the OTS and Inbound operation within a high-volume e-commerce distribution centre.
• Lead Team Leaders, Training Ambassadors and operational associates, ensuring KPI delivery across Productivity, Quality, Safety and Service.
• Produce operational reporting, quality analysis and leadership updates using performance data and root cause analysis.
• Develop departmental skills matrices, cross-training plans and onboarding programmes for agency and permanent colleagues.
• Drive continuous improvement initiatives and support operational excellence through data-led decision making.

Area Manager at Inspired Pet Nutrition (IPN) (2023-01 – 2025-01)

Reporting to Site Operations Manager – Responsible for the Management of 20 Employees including Supervisors, Key Operatives, Skilled Operatives & Operatives

• Responsible for all Labour – Organised to DECOP, Working with Agencies for Labour needed for Short Term Absences
• Recruitment & Onboarding New Starters – Management of Interviews to Induction as well as Weekly Checks up until Probations then Probations Review
• Dedicated development plans implemented to cater to individuals career aspirations
• Heavily KPI & Target Driven – Managed against Daily OEE KPIs (Efficiency)
• CAPEX Projects - utilisation of lean methodology to deliver within scope of the project.
• Two-Hourly, on-line, SIC (Short Interval Control)
• Daily Welfare Walks across Site – Arrange & Conduct Welfare Meetings from an issue that Arise on Walks
• Yearly BRC Audits – Preparation / Action Generation and Close Out (Last Audit September 2024 Result A)
• Monthly Stock Takes – Working with Financial Controller across Budget Control
• Engaged teams, utilising Level 1, Level 2 and Weekly Welfare Sessions to deliver weekly >200Te plans, satisfying service levels
• Extrapolation of KPI data - presented in People, Health and Safety, Technical, Operations, and Project sessions

Site Project Operations Lead at Inspired Pet Nutrition (IPN) (2021-01 – 2023-01)

Worked in a Sole Position – Reported to General Manager. Role was more concentrated on Data Analysis of the Company rather than Managing Day-to-Day Operations of the Lines

• Development / Research and Project aspects of the Role
• Lead a £1,300,000 Project to allow Consistent 24/7 Operation without the need for Additional Labour
• Sourced / Implemented Numerous Robots / Cobots to allow for Fully Automated Processes

Shift Supervisor at Inspired Pet Nutrition (IPN) (2020-01 – 2021-01)

Shift Supervisor for a team of 10 Operatives - Reported to Wet Plant Manager

• Responsible for the Maintenance of Quality and Performance Ambitions
• Day to Day Responsibility for C.I (Continuous Improvement) & Employee Welfare
• Played an Integral Role in aiding the Progression of our Health & Safety / Operational Output Records
• Balanced Both New & Existing Commitments

Key Skilled Operator at Inspired Pet Nutrition (IPN) (2018-01 – 2020-01)

Supervised a highly Motivated Team of 8 – Reported to Wet Plant Manager

• Ran & Maintained 2 Assets, the CAMA Sleever and the CAMA Casepacker - implementing Lean techniques and methodology.
• Ensured OEE Targets were not met but exceeded - scrutinised data weekly, utilising Loss Trees, Pareto and Data Analysis
• Flexibility in working hours to Process Confirm effectiveness of standards and procedures implemented.
• Encouraged engagement to yield Operator and Engineer cohesion
• Inducted / Trained & Progressed Team Member

A Levels (2016-01 – 2016-01)

GCSEs (2014-01 – 2014-01)