Jacob Burton

Hi I'm Jacob, I am 29 Years of age. I am hardworking, Honest and excel at working within any team.

Warehouse Operative/Forklift Operator - West Design Products Ltd - Folkestone, Kent

(2023-10)

• I am responsible for picking and packing orders for customers from all over the country
• I am responsible for operating counterbalance & reach truck forklifts and working as part of a tight nit team to insure all orders are allocated on time for our customers
• First Aid and fire marshal trained
• Insure all export orders meet safety and quality standard and inspections so our order reach our clients in perfect condition

Automotive Services Manager - Halfords - Folkestone

(2022-01 - 2023-06)

• It is my duty and passion to Coach and support the auto team to deliver sales of group products and services to meet cross-shop and business plan objectives across the Halford's group through referrals of jobs such as tyres, MOT and services, and other car maintenance.
• Build outstanding working relationships with Halford's auto center's to improve and maximize referrals, delivering a smooth and seamless cross-shop and one Halford's family experience.
• I proactively engage with clients, building rapport and advise on products, incorporating our 'Solution selling' techniques to maximize sales while simultaneously meeting customers needs.
• I identify issues that require technical investigation

Sales Assistant - Legend Removals Ltd - Folkestone

(2019-06 - 2021-07)

• Calling leads and selling the removal service over the phone.
• To book clients in for EU - UK & UK - EU moves and handle the logistic process.
• To ensure the clients move goes as smoothly as possible and handle any setbacks in a efficient manner.
• Upsell insurance packages for the goods the clients have in transit
• Answering telephone enquires and provides excellent customer service.

Forklift Truck Driver & Customer Service Assistant - Wickes - Folkestone

(2016-03 - 2019-06)

• In charge of loading and unloading artic lorry's via forklift truck
• Duty's including picking orders of products around the store ready for home delivery.
• In charge of the booking in process of delivery's
• Provide General Assistants for customers around the store
• Keeping warehouse clean and tidy and up to standards.

Summer Warden - Camping in the Forest - Brockhurst, Hampshire

(2016-05 - 2016-09)

• Greeting customers and proceeding with the booking process to get them booked into the site
• Answering telephone quires and bookings over the phone
• informing site stayers of any campsite rules, toilets location and pitches
• Cleaning of the toilet blocks twice a day to insure cleanliness for our customers to enjoy
• litter picking of the site so that the camping grounds stays clear and tidy ready for customers
• Moving fire hydrates regularly to insure site ground are not damaged
• Patrolling campsite, insure tent caravan tickets are up to date and correct
• Traffic control upon arrival, Greeting customers and talking with them while we they are waiting to be seen at the front desk - Handing out maps etc..
• Runnings through pitching rules for customers that have paid and booked to get them into the site right away to ensure efficiently of clearing arrival customers
• To insure campsite toilets/taps are in full working order and fix any issues

Coffee Shop Assistant - Dee Dee's Cafe - Folkestone

(2015-03 - 2016-02)

• Responsible for running front of house as well as the till and kitchen serving coffee and making food for customers
• Have also completed online training provided by compass to ensure the above roles for the job are being executed correctly

Camp Site Employee (Utilised in various positions around the site) - Europa Park Camp Site - Woolacombe

(2014-07 - 2014-12)

• Responsible for processing cash transactions taken from the general public via the stores 'Point of Sale' terminal.
• Processing of National Lottery Tickets via Lottery Terminal.
• Ensuring accurate stock rotation in order that potential 'wasted product' is minimized.
• Preparation of food purchased at the Petrol Stations 'Takeaway' service.
• Early morning duties to prepare and cook breakfast for Holiday Makers staying on site.
• Responsible for the cleanliness of all food preparation areas.
• Prepare/cook required meals to order for residents and visitors to the Camp Site and Bar.
• Compiled 'Electric Card' data via Microsoft Excel spreadsheets
• Control of keys relevant to the required cabins etc.
• Cleaning of the cabins/chalets in preparation for customer occupancy.
• Performed to the public visiting the Camp Site Bar

Kitchen Porter/Kitchen Assistant - Bistro 26 - New Forest

(2013-07 - 2013-08)

• Responsible for the cleanliness of the food preparation area and all kitchen equipment and utensils.
• Progressed onto preparation and presentation of 'Starter' courses

GCSE's - Music, Radio Production, Graphic Design, Science - Pent Valley Technology College (2008-09 - 2014-07)