Housekeeping Cleaner - Coxbench Hall - Derbyshire
(2025-01)
- Control of cleaning & presenting of a 36 room Residential Home.
- Making sure rooms are cleaned to a very high standard.
- Keeping all lounge areas cleaned to a high standard including hallways, stairs, bathrooms & laundry area.
- Laundry Assistant.... this includes, collecting residents laundry from rooms, washing, drying, ironing, & returning to rooms. Washing, drying & Ironing all bedding.
- All training & Redcrier Certificates completed & passed.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
Cook, Cafe & Shop Assistant - Alphabet Shop - Mickleover, Derby
(2024-09 - 2024-12)
- Head cook, serving a full menu of homemade delights.
- Serving Barista style Coffee, tea, milkshakes & smoothie's & cakes.
- Cleaning & Food Hygiene.
- Serving customers in the gift shop, making their experience a happy one, customer service is paramount.
- Cash handling & cashing up duties.
- Key holder.
Assistant Manager - Bird's Bakery - Mickleover, Derby
(2022-12 - 2024-08)
- Preparing & stocking shop with fresh bakery produce on a daily basis.
- Staff control.
- Paperwork & computer skills.
- Day to day running of a busy branch.
- Cash control & banking procedure.
- Opening & closing of branch (keyholder)
- Customer service is paramount.
Front of House Team Member - Mickleover Golf Club - Mickleover, Derby
(2021-09 - 2022-12)
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Handled reservations to maximise covers and revenue.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
Housekeeping Cleaner - Berkeley Inns - Derby
(2020-09 - 2021-08)
- Housekeeping to the highest standard within the hospitality sector.
- Housekeeping & cleaning over three sites of the business.
- One of the business includes Bed & Breakfast, which includes changing the rooms around in a limited time schedule.
- Working as part of a team in a certain time schedule.
- Key holder.
Front of House Team Member - The 3 Horseshoes - Barton under Needwood
(2019-10 - 2020-03)
- Front of House, day to day running of Bar & restaurant.
Cook & Bartender - Chaplin's Bar - Fuerteventura
(2016-05 - 2018-10)
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Day to day running of a very busy bar & restaurant.
Tanning Salon Manager - Sunrise - Burton on Trent
(2001-08 - 2007-06)
- Customer assistant & progressed to manager.
- Cash handling & staff control.
- Opening & Closing of the busines.
- Expanded the business into gym facilities.
Front of House Team Member - The Burnt Gate - Burton on Trent
(2000-03 - 2001-08)
- Day to day running of Bar & Restaurant.
- Function planning.
- Opening & closing of the business.
Front of House Team Member/ Cook - Broughton Heath Golf Club - Burton on trent
(1999-04 - 2000-02)
- Head cook.
- Functions & events planning.
Front of House Team Member - Branson Golf & Country Club - Burton in Trent
(1997-08 - 1999-03)
- Bar manager.
- Corporate days & events handling.
- Collaborated across team to achieve productivity and efficiency.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Shop Assistant - Next - Burton on Trent
(1996-09 - 1997-06)
- Sales Assistant
- cashier duties
- stock control
- presentation of stock
Assistant Manager - Mark One fashions - Burton on trent
(1986-10 - 1993-05)
- Day to day running of the store.
- Staff control.
- cash handling & banking duties.
Sales Assistant - Burtons menswear - Burton on trent
(1985-06 - 1986-07)
- Sales assistant
- cash duties
- identified customer needs
- stock control
