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Hospitality and catering professional with 5 years of experience in elevating guest experiences through exceptional customer service and innovative promotional strategies. Demonstrates proficiency in beverage preparation, event management, and team collaboration, utilizing advanced software skills to enhance operational efficiency. Committed to driving venue profitability and guest satisfaction with a forward-thinking approach.
Aspiring Director, 1st Ac and filmmaker looking for Entry Level Runner Roles in the North-West, currently studying Film Production at Salford University. Demonstrates a proactive approach by engaging in various film projects, assuming different roles to gain comprehensive industry experience. Passionate about storytelling and dedicated to creating impactful visual narratives. in my free time, I enjoy classic movies and sci-fi stories, photography and Art as well as playing Football and Rugby.
Utilized Excel and database software for seamless operations.
To assist with the day-to-day running of the office environment.
Bar Supervisor, Sapporo Teppanyaki MAY 2023 - JUN 2024 SALFORD
Prepared diverse cocktails, exceeding guest expectations, and ensuring high-quality and fast service.
Collaborated with the lead bartender to maintain standards, enhancing guest satisfaction and service Speed.
Demonstrated expertise in beverage preparation, contributing to a memorable guest experience.
Maintained high standards of cocktail quality, consistently meeting guest expectations.
Eager to learn and adapt quickly, demonstrating a strong work ethic and punctuality in all tasks assigned.
Distributed drink tokens, enhancing customer engagement and increasing sales during events.
Collaborated with team to execute successful street promotions, driving measurable customer acquisition.
Utilized direct marketing techniques to attract new patrons, contributing to overall venue profitability.
Crafted beverages and delivered top-tier service, boosting customer satisfaction and sales.
Implemented upselling techniques, resulting in measurable revenue growth. Collaborated with team members to ensure a seamless customer experience. Resolved customer issues efficiently, enhancing the overall guest experience.
Assisted supervisors in maintaining smooth operations at a top-tier spa restaurant and bar.
Supported kitchen staff by preparing starter courses and managing porter duties.
Enhanced workflow efficiency and contributed to a high-quality dining experience. Collaborated with team members to ensure timely and accurate service delivery.
Eager to learn and adapt quickly, consistently showing strong work ethics and punctuality in all tasks.
Prepare high-quality fast food in a busy award-winning chicken restaurant in Huddersfield.
Maintain cleanliness and organization in the kitchen, ensuring compliance with health regulations.
Collaborate with front-of-house staff to ensure timely and accurate order fulfilment. Assist in training new kitchen staff, enhancing team efficiency.
Contribute to customer satisfaction by delivering consistent and exceptional food quality.
Managed daily operations of a high-end bar, ensuring exceptional customer service and satisfaction.
Streamlined workflows, reducing wait times and improving customer experience. Trained and supervised staff, enhancing team efficiency and performance.
Implemented inventory control measures, minimizing waste and optimizing stock levels.
SEP 2022 - PRESENT
SEP 2020 - JUN 2022
SEP 2013 - MAY 2018
