Jake C

Assistant Sommelier

Talent

PooleMember since August 13, 2026

Customer ServiceApproachableArticulate

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Customer ServiceApproachableArticulate

About

I am a university graduate, experienced laboratory technician, assistant general manager with a track record of completing tasks and hitting targets efficiently and to a high standard. I am articulate, hardworking, approachable and able to communicate and help customers and colleagues with anything they require. I am looking for the opportunity to become a member of a team that will encourage me to gain further knowledge and skills and build upon my existing attributes.

I have a love for spirits and wines, they are fascinating and I love how there is always more to learn which I strive to do currently on the path to a WSET level 3 in wine aiming to go further while also doing the same in spirits.

Experience

Assistant Sommelier at Thirteen-Poole (2026-03 – Present)

Ensuring a quality experience for every guest
Preparing drinks to the quality of a restaurant aiming for a Michelin star
Aiding the sommelier in wine pairings for the tasting menu as well as presenting wines with descriptions and tasting notes
Maintaining equipment and cleanliness on the bar
Ensuring stock is being tracked

Assistant General Manager / Social Media Manager at DRGNFLY-Poole (2025-07 – 2026-03)

Assisting both bar manager and general manager in daily operations
Creating rotas for the team
Dealing with bookings and organising pre-orders
Liaising with suppliers getting the best deal possible
Creating new cocktail and wine lists
Organising formal training for the team
Setting up new suppliers and deals for retro support
Creating new menus through Canva for print
Creating content and communicating with customers and Local brands to grow engagement and following

Bar Manager at The Guildhall Tavern-Poole (2024-08 – 2025-07)

Main responsibilities

Stock tracking and ordering
Creating cocktails for new menus
Training staff in new cocktails, prep and methods
Ensuring bar cleanliness
Ensuring all aspects of EHO regulations and licensing requirements are met and adhered to
Contacting and creating new relationships with suppliers and representatives
Creating an infrastructure to track stock and GP in order to make targets
Find new exciting wines to make changes to our wine list

Bar Manager at La Mias-Poole (2024-02 – 2024-08)

Main responsibilities

Stock tracking and ordering
Creating cocktails for new menus
Training staff in new cocktails, prep and methods
Ensuring bar cleanliness
Ensuring all aspects of EHO regulations and licensing requirements are met and adhered to
Contacting and creating new relationships with suppliers and representatives
Creating an infrastructure to track stock and GP in order to make targets

Head Bartender at DRGNFLY-Dorchester (2023-09 – 2024-02)

Main responsibilities

Stock tracking and ordering
Creating cocktails for new menus
Training staff in new cocktails, prep and methods
Ensuring bar cleanliness
Ensuring all aspects of EHO regulations and licensing requirements are met and adhered to

Duty Manager at DRGNFLY-Poole (2022-03 – 2023-09)

Main responsibilities

To lead the a team to ensure a high level of service
To teach new team members and make them achieve our level of service
To cash up and investigate any discrepancies
To ensure restaurant cleanliness is kept to standard

FOH Team Member at DRGNFLY-Poole (2021-09 – 2022-03)

FOH Team Member at The Antelope Inn-Poole (2020-07 – 2021-09)

In this role my main responsibility is to provide the perfect service to each and every person. This is a responsibility which I take very seriously and one I am proud and happy to provide.

Laboratory Technician at Gourmet Classic Ltd-Ringwood (2020-04 – 2020-07)

In this role I am responsible for ensuring all products meet expectations of quality and to problem solve to fix any issues that occur. I am also expected to create new SOP's for new equipment and procedures.

Waiter / Supervisor at Banana Wharf (2018-07 – 2020-01)

To ensure a high level of customer service to provide a high-level customer experience
To maintain the restaurant to a high standard by carrying out daily tasks such as: cleaning, preparing and stocking the bar and desert stations.
To carry out the end of day cashing up.
To train new members of staff and ensure they work at a high level.
To delegate tasks across members of staff.
Corresponding with customers through email and telephone.
Corresponding with other businesses and organisations to procure new stock.
Ensuring the bar is properly stocked and ordering new stock when require

Science and laboratory technician at Bournemouth and Poole College (2014-10 – 2016-07)

To ensure the health and safety of the students and colleagues when working in the labs.
To prepare equipment and chemicals to be used for practical sessions, and to test practicals ahead of time to ensure everything is in working order.
To problem solve any issues efficiently and to a high standard
To maintain and repair equipment.
Logging inventory of chemicals and equipment
Working within and referring to standard operating procedures when necessary
Using the lab logger system to administrate practical requests
To order new equipment and chemicals when required.
To receive deliveries and ensure the correct items are received and store them correctly.

Science and laboratory technician at Bournemouth and Poole College (2020-01 – 2020-04)

To ensure the health and safety of the students and colleagues when working in the labs.
To prepare equipment and chemicals to be used for practical sessions, and to test practicals ahead of time to ensure everything is in working order.
To problem solve any issues efficiently and to a high standard
To maintain and repair equipment.
Logging inventory of chemicals and equipment
Working within and referring to standard operating procedures when necessary
Using the lab logger system to administrate practical requests
To order new equipment and chemicals when required.
To receive deliveries and ensure the correct items are received and store them correctly.