Jake Hickling

Motivated and reliable Warehouse Operative with experience in order picking, packing, sorting, stock handling, inventory control, and warehouse operations within fast-paced distribution environments. Demonstrates a strong commitment to health and safety compliance, productivity targets, and quality standards. Proven ability to work effectively both independently and as part of a team, with strong attention to detail, organisational skills, and a proactive work ethic.

Operational Email Support Worker at N86 (2025-10 – Present)

• Monitor and respond to high volumes of company emails in a professional and timely manner.
• Manage HR-related correspondence and maintain accurate records.
• Support internal communication processes across departments.
• Prioritise tasks effectively while maintaining attention to detail and confidentiality.

Gardener at B&S Gardening Services (2022-03 – 2023-10)

• Maintained outdoor spaces through lawn care, hedge trimming, and general grounds maintenance.
• Operated and maintained tools and equipment safely and efficiently.
• Planned and organised daily workloads to meet customer requirements.
• Demonstrated strong reliability, time management, and attention to detail.

Temporary Warehouse Operative at Farmfoods Warehouse (2021-09 – 2022-01)

• Operated picking trucks and warehouse equipment to fulfil customer orders accurately.
• Picked, packed, and prepared products for dispatch while meeting productivity targets.
• Stored stock in designated warehouse locations to optimise operational efficiency.
• Followed company health and safety procedures at all times.
• Worked collaboratively with warehouse teams to maintain workflow and service levels.

Warehouse Operative at Signet Jewellers UK (2019-09 – 2020-01)

• Picked, packed, and sorted orders for distribution across retail locations.
• Conducted quality control inspections to ensure product accuracy and compliance with company standards.
• Assisted with stock organisation and inventory handling activities.
• Worked efficiently to meet tight deadlines and operational targets.
• Supported team productivity in a high-volume distribution environment.

Customer Assistant at Morrisons Supermarket (2019-02 – 2019-03)

• Replenished stock and maintained organised product displays.
• Assisted with inventory management and stock rotation procedures.
• Delivered excellent customer service and resolved customer queries.
• Contributed to maintaining a safe, clean, and efficient retail environment.

Functional Skills Qualifications – Bournville College, Birmingham

Functional Skills Mathematics Level 1 – Bournville College, Birmingham

Functional Skills English Level 1 – Bournville College, Birmingham

Functional Skills ICT Level 1 – Bournville College, Birmingham

BTEC Science – Dame Elizabeth Cadbury School, Birmingham (2012)