Jake O'connor

I am a freshly experienced cruise ship performer with extensive customer service expertise developed while working onboard an international cruise line. Skilled in engaging diverse audiences, delivering high-quality performances, and providing exceptional guest experiences. I am confident in public-facing roles whilst being professional, adaptable, and committed to excellence. I enjoy learning new skills and have a extremely high work ethic.

Speciality production cast dancer / FOH staff - Celebrity cruise lines

(2025-01 - 2026-01)

• Welcomed guests onto the ship and guided them to their muster stations.
• Performed in professional theatre productions for large international audiences.
• Delivered high-energy performances while maintaining strict rehearsal and show schedules.
• Conducted backstage tours for guests, providing engaging insights into productions.
• Hosted and attended guest dinners, ensuring a premium and personalised experience
• Interacted daily with passengers from diverse cultural backgrounds
• Took part in drills, and practiced safety if the ship was to have an emergency where I was to conduct guests to their safety positions

Choreographer and dance educator - LWD- dance works

(2022-01 - 2025-01)

• Delivered engaging instruction to groups of varying ages and abilities, demonstrating strong public-facing communication
• Built positive relationships with students, parents, and clients, ensuring a welcoming and professional environment.
• Managed class schedules, attendance, and enquiries, developing strong organisational and administrative abilities.
• Handled client concerns and resolved issues calmly and professionally.
• Maintained high presentation standards, reflecting professionalism and brand representation.
• Created a warm, inclusive atmosphere that encouraged repeat attendance and customer loyalty.

Dance educator - Stellaman College

(2026-01)

• Planned and delivered engaging dance lessons for students of different skill levels, focusing on technique, creativity, and performance.
• Choreographed routines and prepared students for college showcases, performances, and events.
• Supported students' confidence, teamwork, and discipline through regular practice sessions and constructive feedback.
• Maintained a safe and inclusive learning environment while encouraging participation and personal development in dance.

GCSE's - Ryburn Valley high school

1st class honours - Professional commercial dance - Shockout arts university (2022-01 - 2025-01)