Jamal Kiyani

Apprenticeship Coach

Talent

Sheffield, SheffieldMember since 23 August 2023

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About

I possess a hard-working, professional ethos and I am eager to learn new skills to develop my expertise. I have excellent technical skills as well as social skills and I have the ability to translate complex technical terms to anyone regardless of expertise. This combined with my positive outlook provides me with a ‘can do’ attitude to problem solving and I would be an asset to any organisation.

Key Skills & Achievements

Excellent attention to detail
Extensive experience training students of differing abilities on several different subjects.
Experience leading training projects with groups of learners and staff on new concepts. .
Ability to easily break down academic path for the learner and clearly map progression for learners in a clear and concise way.
Experience with onboarding apprentices and seeing them through to End Point Assessment.
Continuous learning on topics such as GDPR and safeguarding.
Excellent ability to scope learner’s progression and encourage the learner through supportive and engaging feedback.
Strong attention to KPIs and meet all KPIs on a regular basis.

Experience

IT Business Coach Just IT January 2022 - Present

Coaching and mentoring Infrastructure Technician or ICT apprentices.
- Support on portfolio work.
- Grading portfolio work.
- End Point Assessment support
- I also look to support their wellbeing and make myself available to help them progress.
Ensuring timely completion for learners
Extensive work with the quality team to help with ICT build at Just IT.

Technical Trainer Estio Training July 2021 - December 2021

Coaching and mentoring Cyber Security Technologist and Risk Analyst apprentices.
- Support on portfolio work and lessons.
- Grading portfolio work.
Teaching Cyber apprentices on specific standard knowledge modules.

Assessor Risual ltd November 2019 – July 2021

Coaching and mentoring apprentices in level 3 and level 4 apprenticeships
- Infrastructure Technician
- Digital Marketer
- Cyber Technologist
- Digital Support Technician
Creating engaging content for interactive teaching and training sessions.
- Courses taught include MTA AZ-900 Azure Fundamentals, MTA Networking Fundamentals, MTA Security Fundamentals and MS-700 Managing Microsoft Teams
Leading training projects for clients that have adopted Office 365.
- Communication with Teams
- Collaboration with SharePoint

Implementation Engineer WANDisco July 2017 - May 2019

Working with customers to install WANDisco’s replication software.
Creating and adapting documentation for customers to follow installation procedure.
Coaching new starters.

DevOps Engineer Meritec Limited Oct 2016 – April 2017

Researching methods to strengthen the company’s current infrastructure and presenting proof of concepts to senior management.
Creating training documentation for newly implemented methods.
Provided technical support when needed.

DevOps Consultant QA Consulting July 2015 – Sept 2016

Communicating with a wide number of staff members regardless of technical skill concerning any issues
Creating training documentation for new software practices or methods.
Creating new software releases
Creating new builds with Jenkins

Graduate Software Developer Sopra Banking Software August 2014 – May 2015

(Graduate Placement)

Training colleagues on the use of Fitnesse (testing suite)
Testing of software using Junit and Fitnesse
Data analysis

IT Officer (University Placement) Welbeck Road Health Centre Sept 2012 – Sept 2013

Initiative was paramount in this role due to being the only member of IT staff employed by the Centre.
Co-led the implementation of the Intranet system.
Trained members of staff on how to use the new system.
Creating training documentation for new systems