Technical Product Lead/Owner - Digital Factory at AXA XL (2022-01 – Present)
Strategic Partner Driving Business Growth & Data Governance
- Collaborated with Underwriting and Claims leadership to translate strategic objectives into scalable AI technology solutions supporting portfolio initiatives, delivering a $5M E2E Insurance transformation within a scaled agile framework
- Developed and maintained a technology roadmap aligned with business priorities, regulatory requirements, and data governance standards
- Managed a portfolio of automation and AI/NLP projects, ensuring alignment with strategic goals
- Led vendor negotiations, ensuring long-term value and compliance, and provided strategic guidance on technology investments
- Facilitated cross-functional collaboration to define project scope, prioritize initiatives, and realize benefits aligned with organizational strategy
Technical Product Lead/Owner - Automation & AI at AXA XL (2020-01 – 2022-01)
Driving Business Value through AI & Digital Innovation
- Managed a portfolio of AI/NLP MVPs that improved risk assessment, claims processing efficiency, and contract management accuracy
- Developed and executed the NLP Strategy and Roadmap, positioning the organization as a leader in AI-driven insurance solutions
- Engaged senior stakeholders across business and technology to ensure solutions supported strategic transformation and compliance standards
- Managed interdependencies among AI initiatives, integrating them into broader change portfolios
- Negotiated an unlimited NLP platform license saving $400K on list price
Digital Theme Lead - Digital Team at XL Catlin (2016-01 – 2020-01)
Innovating with Business-Centric Digital Solutions
- Led cross-functional teams exploring emerging technologies such as AI and IoT to develop digital products aligned with strategic growth
- Product owner and delivery lead of Risk Consulting Loss Prevention AI capability, delivering annual benefits of $250K driving continuous improvement through regular Steering Groups
- Partnered with business units to co-create AI/IOT prototypes like "Digital Risk Engineer" generating new revenue streams and risk insights
- Engaged with multiple Vendors including startups to research Innovative AI/IOT solutions, negotiating multiple POCs at zero cost
- Managed digital project portfolios, ensuring initiatives were prioritised based on strategic value and governance standards
- Represented XL Catlin and presented at key industry conferences, positioning as an InsurTech innovator and strengthening industry relationships
Technical Manager - Application Solutions at Catlin/XL Catlin (2013-01 – 2016-01)
Enabling Data-Driven Business Decisions
- Owned the strategic roadmap for a unified reporting and analytics platform, enabling data-driven decision-making
- Managed vendor negotiations, licensing, budgets and costs for enterprise BI solutions, aligning investments with strategic priorities realising synergy savings of circa $500K
Technical Consultant at Multiple Companies (2013-01)
Previous roles at EE, Orange, T-Mobile, Warner Bros, London Electricity, Sainsbury's, Zeneca, Mercury Communication