James Chibueze

A proactive, innovative and results driven qualified Network Engineer with over 9 years of experience in installation and administration of routers, switches and access points with the ability to work in a timely manner and within budget. Self-sufficient, quick thinker with a proven track record on projects and BAU support tickets reflected in ability to maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with the team for optimization. Well presented with high level client facing skills when working with both internal and 3rd parties.

Able to communicate and explain with effect processes to technical and non-technical audiences while possessing excellent personal management skills. Agile security driver and a self-starter who can analyse quickly and strategically, fully capable of managing pressure/workload from concurrent projects, a good team player/leader, committed to assisting and developing others.

Network and Security Engineer Project - ABFoods UK LTD

(2019-06)

• Installing, managing, and configuring of Cisco Catalyst and Nexus switch, Juniper Avaya and Extreme Switches
• Installation and administering of Checkpoint, Juniper, Fortinet Fortigate, Flexware, Panorama and Palo Alto Firewalls
• Installing, managing and supporting Access Point (Aerohive's) using Extreme IQ across the Business Units
• Upgrading of Switches, Access Points and Firewalls
• Administering of Riverbed steelhead
• Experience working on WAN, LAN and WLAN environments
• Experience of Campus Network, MPLS, BGP and OSPF
• Migration of Business WAN from MPLS to SD WAN Velocloud and Fortinet
• Experience of Azure Load Balancers, Application Gateways, Traffic Manager, Citrix NetScaler Load Balancers/Content Switching and Alteon (Radware)
• Experience of TCP/IP, DNS, DHCP
• Firewall administration, rule analysis, Logs and rule modification on Palo Alto Firewall, Fortinet FortiGate and Checkpoint Firewall
• Implementing and managing Meraki MX, Switches and Access Point
• Implementing and managing Azure Infrastructure and Azure Networking
• Experience of administering of Zscaler Firewall
• Experience of managing Fortinet Firewall
• Experience of Microsoft Azure Networking such as Vnets, subnets, VPN gateways, ExpressRoute, and network security groups
• Implementing and Troubleshooting Site to Site VPN, Remote Access, Palo Alto Global protect
• Experiencing of Network Monitoring tools and technologies SolarWinds, SNMP, Stealwatch, Castlerock, Cati
• Delivering of Network Projects for Business Units
• BAU support such Monitoring, troubleshooting, and maintaining of network hardware performance
• Network Design using Visio and Solarwinds
• Monitor performance and ensure system availability/reliability
• Responsible for 3rd line support of Network, Security, and Azure infrastructures
• Providing On-Call or after-hours support
• Working with 3rd party to deliver Projects for Business Unit
• Work with third-party vendors and internal business units to resolve IT issues and improve service delivery
• Experience installation, upgrade and managing Remote and Data Centre Network Devices
• Network Project Documentation after project delivery
• Serve as a mentor, involve in training and coaching new members

IT Support Analyst - CPFOODS UK LTD

(2017-07 - 2019-05)

• Experience of installation of Hardware/software Laptop, PC, Servers and Printers
• Experience working on Windows server, MS Teams, Active Directory, Office 365, VMWare vSphere, Disaster Recovery Management, and Backups (Veeam)
• Installation and Administration Cisco Meraki MX, Cisco Meraki Switches, Meraki Access point, Netgear switches and Cisco Switches
• Migration of Cisco Switches to Cisco Meraki Switches
• Migration of Cisco Access point to Cisco Meraki Access Point
• Migration of Cisco router to Meraki MX
• Migration from MPLS to SD WAN
• Experience on AD, DNS Entry, DHCP Server
• Administrating Cisco ASA Firewall and cisco Firepower
• Experience on Skype for Business (Lync server) administration
• Polycom Video and Voice Solutions configuration, management, and troubleshooting
• monitoring of Business infrastructures using the company's monitoring tools
• Project works which includes Network infrastructure upgrades, new offices system setups, Redzone project
• Project work on Office 365 roll out
• Experience on implementing Security polices such as MFA, Anti-virus and Email policies
• Installation, configuration and Administration Windows server 2003, 2008, 2012 and 2016
• Network configuration and troubleshooting of factory network systems such as factory machine systems, Mobile Scanners, CCTV cameras
• Setup iPad and iPhone setup for Factory users
• Experience of Group policy
• Experience of pathing management (WSUS)
• Experience on Managing and supporting SharePoint, One Drive, and Teams
• Provide a high level of customer service to both internal and external customers
• Working to SLA, such as time it takes to resolve issues and time it takes to handle calls
• IT Assets management (Samanage)
• Experience on Email security using Mimecast

Cisco Certified Specialist (CCNP ENCORE) - Network Engineering

Palo Alto Networks Certified Network Security Engineer (PCNSE) - Palo Alto (FIREWALL)

Azure Administrator Associate – AZ 104 - Microsoft Certified

Designing and Implementing Microsoft Azure Networking Solutions – AZ 700 - Microsoft Certified

Check Point Certified Security Administrator R81 (CCSA) - Checkpoint CCSA

Udemy Certificate of Completion - Cisco Meraki Training

Certificate in Cisco Certified Network Associate (CCNA) - Network Engineering (2014-04)

National Diploma in Network/system Support IT - BTEC Level 2 and 3 (2014-07)