Agency Manager - Real Estate at Light A Life Agency Ltd (2020-07 – Present)
Deals with overall planning, implementation, execution and successful completion of organizational projects, managing complex business development functions and overseeing all aspects of real estate operations.
- Overall planning, implementation, execution and successful completion of the organization's projects.
- Manage, coordinate, administer, and negotiate the best deal structures for the business
- Advise on and assist with developing business structures and personnel within the Group to maximize the results of the Business Development function
- Oversee the Group's business development functions including; branding, marketing, advertising, to ensure consistent and high-profile representation of the firm in the marketplace
- Close liaison work with local authorities and government agencies
- Negotiates early terminations of leases. Provides lease analysis for client's review and approval. Documents settlement of and notifies affected parties
- Responding to tenant/landlord needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards
- Conducting real estate investment appraisal, investment modeling and financial analysis, this would be more expanded in designing, amending and updating modeling
- Coordination of multi-disciplinary works within a project including handling project planning, budget and cost control, safety and quality system implementation.
- Supports all property sales by overseeing due diligence process and monitoring the activity of outside brokers.
- Conducting all Site Acquisition process with other real estate specialists and consultants, sourcing of land opportunities
- Guiding the consultant team and to ensure project objectives are met.
- Project feasibility studies, financial management, budgeting and cash flow management.
- Responsibility for other junior staff; including mentoring, training, recruiting and allocation of duties
Ass. Property Manager - Retail at Knight Frank Kenya Ltd (2017-03 – 2020-06)
Managed retail property operations including lease negotiations, rent collection, marketing, and administrative functions.
- Lease terms negotiations & lease preparation
- Working with the legal team to ensure all leases are registered
- General office management
- Mall's rent collection and banking
- Marketing of vacant units & spaces at the mall
- Budgeting & other mall internal controls
- Landlords' representative in all legal/mall operation matters
- Quarterly & Annual client invoice preparations
- Utility bills management-Electricity, water, telephone
- Liaising with county in licensing and other regulatory requirements
- Sourcing, managing maintenance /service contracts and supervision of the same
- Managing the relationships between the Landlord & tenants, contractors
- Weekly, monthly and quarterly management reports preparation
- Mall security Inspections, liaison and supervision
- Handling clients & staff complaints as they arise
Properties Administrator at Forest Road Villas Ltd (Manrik Group) (2015-11 – 2017-03)
Administered property operations including lease preparation, rent collection, and coordination with county government.
- Lease drafts preparation and Negotiation
- General office duties
- Rent Collection and banking
- Marketing of vacant units
- Liaising with county in licensing and other regulatory requirements
- Guest relations
- Invoice preparations on monthly, quarterly and annual basis
- Coordination with County government in licensing and rates payment
- General property Maintenance contractor's inspections and services providers management
- Handling Staff &Tenants complaints
- Monthly, Quarterly and annual property reports preparations
- Ensure all health and safety, environment policies and regulatory requirements are complied with
- General property Security supervision
Property Manager at Lyric Investments Ltd (Manrik Group) (2013-10 – 2015-10)
Managed property operations including office duties, rent collection, lease preparation, and county coordination.
- Handling general office duties
- Rent Collection and banking
- Marketing of vacant spaces
- Acting as the landlord representative in all property related meetings
- Utility bills management in relation to electricity &water
- Lease drafts preparation and lease terms negotiation
- Handling properties' Social media pages
- Coordination with county government in licenses renewal and rates payment
- General property Maintenance supervision and contracts management
- Handling Staff &Tenants enquiries and complaints
- General property Security supervision
- Liaison with the legal team to ensure all leases are finalized
- Ensure all health and safety, environment policies and regulatory requirements are complied with
- Monthly, Quarterly and annual property reports preparations
- Preparing annual budgets for the company and properties
- Enduring all checks and balances are maintained within the property
Administrative Assistant /Assistant Property Manager at Forest Road Villas Ltd (Manrik Group) (2011-09 – 2013-09)
Provided administrative support and assisted with property management operations including office coordination and tenant relations.
- General office administrative duties and office coordination
- Switchboard /Front desk operations on 24 hr. shift
- Addresses and promptly resolves questions, requests, and complaints from tenants
- Rent Collection follow up from tenants & Banking
- Marketing of vacant units and the recreational facilities
- Linen control for serviced apartments to ensure efficiency and accountability
- Coordinating operations of the premises with the HQ and the premises owners
- Creating organizational systems for accurate record-keeping
- Manages records and files of current tenants
- Inspects property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants
- Scheduling meetings and appointments with managers and directors
- Taking notes and minutes in meetings
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Lease drafts preparation and review before finalizing the same with the legal team.
- Coordination with municipal council in licenses renewal and rates payment
- General property Maintenance inspections and supervision
- Handling properties social media handles
- Management of outsourced services, contractors
- General property Security supervision
- Junior staff supervision.
Front office / Stores supervisor at Sadili Oval Sports Club Nairobi (2011-01 – 2011-03)
Supervised front office and stores operations, managing reception, cashiering, and facility maintenance.
- Reception and front desk operations and management
- Cashiering and book keeping operations
- Grounds and facility maintenance supervision and update
- Store keeping and supervision and inventory control
- Junior staff supervision
- General office administrative duties
- Safety and security supervision
- Handling Client requests, Complaints and enquiries
- Following up on client's subscriptions
- Helping in the setting up of the newly constructed accommodations suites
- Checking and updating client's social media pages
- Coordinate all the departments of the group
- Ensuring the facilities meet the required regulatory approvals
- Ensuring the F&B department meet the required OSHA standards
- Marketing of the facilities within Nairobi
- A contact person between the management and the Proprietors of the facilities
- Ensuring all the facility bills and invoices are paid within time
- Preparing, daily, monthly and annual repots
