James Jamieson

A highly dedicated and experienced health care focused professional with excellent previous customer service and management skills. Calm and dependable with the ability to work well within a team and independently in busy and often limited situations to offer the highest levels of service towards patients and clients. Good at handling a variety of tasks efficiently with strong skill for delivering client satisfaction.

Always committed to the task in hand with the ability to maintain good working practice. Punctual, practical and driven to complete daily duties.

Therapy Support Worker for Trauma and Orthopaedics team - University Hospitals Birmingham NHS Foundation Trust-Solihull - Solihull

(2024-03)

Working alongside Physiotherapists and Occupational Therapists in the rehabilitation of elderly inpatients using a wide variety of delegated exercises and manual physical skills, including the use of wheelchair, lifting equipment, hoists and also functional tasks and purposeful activities to improve physical and cognitive deficits.

• To support registered therapists to provide a range of therapeutic activities that instruct the client to achieve personal goals, eg activities of daily living, physical compensatory activities, appropriate exercises, gait re-education and stairs assessments.
• To support and contribute towards administrative tasks such as inputting patient information on computer system and discharge planning of patients by completing social history, referrals and transfer of care documents.

Therapy Support Worker - University Hospitals Birmingham NHS Foundation Trust-Solihull - Solihull, West Midlands

(2021-11)

Therapy Support Worker for the Solihull Community Respiratory team.

• To support registered therapists with delivery of clinic or group sessions, coordinating patient flow and undertaking appropriate assessments when required.
• To use technical skills to assist in the physical, psychological and treatment or rehabilitation of patients in the specified clinical area.
• To use computer systems to manage patient caseloads: telephoning patients to book onto nurse led clinic assessments and pulmonary rehabilitation classes.
• Responsibility for the safe use of equipment and aids for patients, including taking blood pressure and oxygen saturation readings.

Therapy Technician at Hunters Moor Rehabilitation Centre - Active Care Group-Birmingham - Birmingham

(2025-10 - 2026-04)

Working alongside Physiotherapists and Occupational Therapists in providing expert care and rehabilitation for individuals living with complex neurological conditions, including acquired brain injury, spinal cord injury and progressive neurological disorders. As a Therapy Technician my goal is to help clients regain independence, improve quality of life and achieve personal goals through tailored individual treatments and rehabilitation programmes.

Support Worker/Carer - Coventry and Warwickshire Partnership NHS Trust-Solihull - Solihull

(2020-11 - 2021-11)

Support Worker at Lyndon House, a Children's Respite home.

• Providing holistic care for children with learning disabilities and complex health needs
• Contribute towards high quality care in the service and work towards a warm and friendly atmosphere in which I can establish friendly and caring relationships with children and their families
• Carry out a range of specific clinical procedures
• Promote activities that are age appropriate and culturally normative, taking into account special individual needs
• Contribute toward multi roles such as cooking, cleaning, shopping and driving the minibus.

Support Worker - Sense UK Charity-Birmingham - Birmingham

(2017-10 - 2020-11)

in a residential home for Deafblind service users

• Support individuals with their health and well-being and personal care
• Promoting and supporting individuals to take part in enjoyable, satisfying and purposeful activities
• Responsibility of driving the minibus for service users to access the community and participate in activities
• Responsible for administering medications to the service users

Food and Beverage Team Leader/Manager - David Lloyd Fitness club-Solihull - Solihull, UK

(2007-10 - 2017-07)

• Organising and adjusting rotas and schedules in accordance with available resources
• Recruited, trained and developed bar staff to perform to club brand standards
• Stock taking, restocking and replenishing bar inventory and supplies
• Overseeing accurate cashing up procedures and ensuring all necessary paperwork is complete
• Compiling profit and loss reports for higher management
• Implementing improvements for products and services
• Maintaining regular communication with staff and management through team meeting and discussions
• David Lloyd 'Personal Best' Management course completed

Assistant Bar Manager - Olton Golf Club-Solihull - Solihull, UK

(2004-08 - 2007-10)

• Delegated duties, dealing with customer enquiries and complaints and thoroughly checked the quality of the products
• Dealing with member's requests and preferences concerning bar functions and events
• Analysed business and applied market strategy to improve profit
• Key holder responsibility of opening/closing the club and maintaining good levels of health, safety and security

Barista Costa Coffee - Ramada Hotel-Solihull - Solihull

(2001-10 - 2004-07)

• Served alcoholic and non-alcoholic beverages at the hotel's restaurant including room service
• Supported customers to choose drinks from the extensive drinks menu to enhance good customer service
• Prepared cocktails by mixing ingredients such as spirits, fruit juice and soda etc
• Responsible for operating the till, dealing with cash and card payments
• Barista Costa Coffee trained

Lane Host/Team Leader - Barbican Megabowl-Plymouth - Plymouth, MS

(1999-07 - 2001-09)

Diploma of Higher Education - Sports Massage Therapy Level 3 - Solihull College & University Centre (2020-10 - 2021-09)

Bachelor's - Physical Recreation Studies - University of Exeter (1996-09 - 1999-07)

GCSE'S - Eggbuckland Community College (1989-09 - 1996-06)