James

Speed and Efficiency: Managed high volumes of mail workflows and parcels daily to meet strict dispatch deadlines during the peak holiday period.

Attention to Detail: Maintained high accuracy while sorting to ensure correct routing, essential for handling customer orders correctly.

Teamwork: Worked effectively within a large team to manage heavy workloads and ensure smooth operational flow.

Seasonal Mail Sorter - Royal Mail

(2025-11 - 2026-01)

• Speed and Efficiency: Managed high volumes of mail workflows and parcels daily to meet strict dispatch deadlines during the peak holiday period.
• Attention to Detail: Maintained high accuracy while sorting to ensure correct routing, essential for handling customer orders correctly.
• Teamwork: Worked effectively within a large team to manage heavy workloads and ensure smooth operational flow.
• Health & Safety: Followed strict safety and organization standards to keep the workspace clean and productive.

Local Government Experience Program - Norfolk county council

(2023-06 - 2023-07)

• Participated in a comprehensive simulation program covering nine key council service areas including customer services, early help hubs, housing, planning, democratic services, environmental health, recycling, human resources, and community development.
• Collaborated with peers from diverse educational backgrounds in various settings such as small groups and paired work, teamwork and interpersonal skills.
• Developed problem-solving abilities and flexibility by adapting to new information and tight deadlines, simulating actual working conditions.
• Successfully managed emotionally demanding case studies, showing resilience and a strong work ethic.