James Robert McKay Elder

Retail Assistant and University of Leeds Student

Talent

Leeds / West YorkshireMember since 23 May 2026

Customer service and front-facing retailTill operation, money handling, and cashing upStock replenishment and donation sortingShop-floor presentation and window displaysSelf-checkout support and solving customer issuesHealth and safety awarenessAge-restricted sales and ID checksReliable, punctual, and team-focused

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About

Reliable retail assistant and current University of Leeds student seeking summer work in retail, customer service, or another customer-facing role. Experienced in supermarket and charity retail settings, including till work, self-checkout support, cash handling, stock replenishment, donation sorting, shop-floor presentation, opening and closing routines, and customer enquiries. Friendly, practical, organized, and confident following workplace procedures, including health and safety and age-restricted sales rules.

Experience

Store Assistant - British Heart Foundation

(2023-11)

Serve customers, answer enquiries, and support a positive shop-floor experience.
Operate the till, handle money, and support end-of-day cashing up procedures.
Sort, clean, and prepare donated items before they are placed on the shop floor.
Replenish shelves, manage stock, and help maintain clear, attractive window displays.
Support opening and closing routines while keeping the store clean, safe, and organised.

Tesco Colleague - Tesco

(2022-10 - 2023-10)

Served customers at checkouts and helped manage the self-checkout area.
Assisted customers calmly and clearly when self-checkout errors or difficulties occurred.
Cleaned self-checkout kiosks regularly and helped maintain a tidy store environment.
Followed workplace health and safety procedures, including moving and handling guidance.
Applied age-restricted sales rules, asking for ID tactfully and assertively when required.
Re-stocked shelves and moved stock from the warehouse to the shop floor safely.

Charity Shop Assistant - St Gemma's Hospice

(2019-08 - 2020-03)

Completed a three-day-per-week placement, building practical retail and customer-service experience.

Sorted incoming stock and identified saleable items from waste.
Replenished stock, maintained displays, and kept the stockroom clean and easy to use.
Organised books, CDs, DVDs, and toys into clear sections for customers.
Checked toys for damage or safety concerns before they were made available for sale.