Food & Beverage Assistant - Customer assistant - Jarrolds Department Store - Norwich
(2025-09 - 2025-12)
- Actively job searching while developing transferable skills
- Delivered excellent one-to-one customer service in all interactions
- Ensured full compliance with 'Challenge 25' legislation during alcohol sales
- Maintained high standards of organisation and cleanliness throughout all duties
Fruit & Veg Specialist - Customer Assistant - Lidl - Beccles
(2023-09 - 2025-09)
- Prepared fruit and veg to high standards before store opening
- Processed 4–7 pallets each morning under strict time targets
- Worked stock on the shop floor and supported with till duties
- Provided friendly, reliable customer service
- Assisted colleagues in a fast-paced, high-expectation environment
- Ensured compliance with 'Challenge 25' during restricted sales
Deli Counter Assistant - W.J.Seppings Ltd - Beccles
(2020-10 - 2023-09)
- Delivered high-quality customer service and handled cash confidently
- Completed Regulatory Health & Safety and Hygiene training (Sep 2021)
- Set up the deli counter daily and managed stock control and admin
- Liaised with suppliers to maintain product availability
- Created seasonal add-on products, such as Mother's Day hampers, to boost sales
- Prepared and cooked meats on site, including early-morning starts
- Safely used knives and slicing machines as part of daily duties
- Maintained excellent hygiene and cleanliness, including fridges and freezers, following COVID-19 and PPE standards
Production Operator - M&H Plastics - Ellough
(2020-04 - 2020-10)
- Employed on a flexible contract, responsible for packing plastics bottles and correct paperwork corresponding with inventory
- Continuously followed very strict and critical Health & Safety procedures throughout the day, which ensured no trips hazards, excessive noise from machinery, lifting and extensive cleanliness
- Correct use of PPE equipment
Barman - The Flixton Buck Public House - Flixton
(2019-04 - 2020-03)
Throughout this time whilst actively job searching, worked as a barman, full time, at The Flixton Buck Public House.
Petrol Station Assistant - Morrisons
(2019-02 - 2019-04)
- Cashier & customer service assistant within store, delivering exceptional customer service
- Replenished stock, including liaising with main supermarket
- Accepting and unpacking deliveries
- Trolley organisation to ensure customer needs were met, including cleanliness
Shop Floor Assistant – Stationary Department - Jarrolds Department Store - Norwich
(2018-11 - 2018-12)
- Impeccable one to one customer experience to drive sales
- Knowledge of multiple luxury stationary brands including, Mont Blanc, Waterman Paris and Moleskin
- Key member who gave correct guidance and product knowledge to customers in order to fulfil their needs
- Stock replenishment
Bar staff, Food Runner, Cleaner - Waveney house hotel - Beccles
(2018-04 - 2018-11)
- Zero-hour contract, committing 25 – 30 hours per week
- Ensured compliance of the 'Challenge 25' law in every alcoholic sale
- Stock replenishment
Bar Staff - Ingate Public House - Beccles
(2017-10 - 2018-04)
- Front of house bar staff, serving customers both soft, hot and alcoholic beverages
- General housekeeping of the venue and equipment
Customer Sales Assistant - Beales Department Store
(2015-06 - 2018-03)
- Menswear Department: Exceptional shop floor standards, including all fashion items were kept in immaculate condition and clean
- Menswear Department: Assisting customers with queries and questions on products to help drive sales
- Menswear Department: Stock rotation of window and shop floor displays
- Menswear Department: Stock replenishment
- Electrical/Homeware Department: Provided excellent product knowledge and used my initiative to help drive customer sales
- Electrical/Homeware Department: Assisted with deliveries and replenishing stock on shop floor
