James Scragg

Friendly, reliable and hardworking individual with experience in retail, customer service and education. I enjoy working with people, take pride in delivering excellent customer service, and thrive both independently and as part of a team. My experience working in both the UK and New Zealand has strengthened my communication, organisation and problem-solving skills, while enabling me to adapt quickly to new environments and responsibilities.

I am highly organised, manage my time effectively, and work efficiently in busy, fast-paced environments without compromising attention to detail. I am punctual, quick to learn, and always willing to take on new challenges.

Boarding House Assistant - Dilworth School - Auckland, New Zealand

(2025-07 - 2026-07)

Supervised and supported students in a boarding school environment.

• Built positive relationships with students and staff
• Helped organise activities and maintained a safe, welcoming environment.
• Responded calmly to changing situations and balanced multiple responsibilities.
• Worked as part of a close-knit team to ensure the smooth day-to-day running of the boarding house.

Store Assistant / Online Shopper - Waitrose - Chichester

(2024-07 - 2025-05)

• Prepared customer orders accurately and efficiently within strict deadlines.
• Worked effectively as part of a busy team.
• Maintained high standards of accuracy and attention to detail.
• Worked early morning and unsociable shifts, demonstrating reliability and commitment.

Sales Assistant - Cotswold Outdoor - Chichester

(2023-08 - 2024-07)

• Delivered excellent customer service and helped customers find suitable products.
• Developed strong product knowledge to give informed advice.
• Processed deliveries, replenished stock, and maintained shop-floor standards.
• Worked efficiently during busy trading periods.
• Contributed to a positive and welcoming shopping experience.

Volunteer Driver for Food Bank - Gillingham Street Angels - Chatham, Kent

(2023-12 - 2024-04)

• Collected and delivered food donations safely and on time.
• Demonstrated reliability, responsibility, and good organisational skills.
• Worked with volunteers to support members of the local community.

BTEC Level 3 Extended Diploma - Uniformed Protective Services - Chichester College (2022-09 - 2024-05)

GCSEs & NCFEs - Ormiston Six Villages Academy (2016-09 - 2021-07)