James Simpson

Dedicated and reliable retail-focused professional with nearly 10 years of experience working in a fast-paced customer-driven environment. Experienced in stock handling, inventory management, order fulfilment, and maintaining high standards of accuracy and efficiency. Strong communication and customer service skills, with a proven ability to work effectively as part of a team and provide excellent support to customers and colleagues.

Committed to delivering outstanding service and contributing positively to business success.

Warehouse Operative / Picker & Packer - Amazon Warehouse - Rugeley, Staffordshire

(2014-09 - 2024-02)

• Processed customer orders accurately and efficiently in a high-volume environment.
• Used handheld scanning technology to locate, pick and dispatch products.
• Maintained high standards of accuracy while working to strict performance targets.
• Assisted in stock management and inventory control activities.
• Ensured products were correctly packaged and prepared for customer delivery.
• Maintained a clean, safe and organised working environment.
• Worked collaboratively with colleagues and supervisors to resolve operational issues.
• Trained and supported new team members, helping them understand procedures and safety requirements.
• Consistently demonstrated reliability, flexibility and a strong work ethic.

A Levels - Aelfgar Sixth Form College, Rugeley (2005 - 2008)

GCSEs - Fair Oak High School, Rugeley (2000 - 2005)