James William Ferguson

Dedicated and reliable Gas Engineer with a strong background in joinery and domestic property work. Fully qualified with ACS certifications and hands-on experience across installation, servicing, and repairs. Proven ability to deliver high-quality workmanship while maintaining excellent customer service. Motivated to continue developing within the gas industry and contribute to a professional and safety-focused team.

Gas Engineer - C1 Boilers

(2025-01 - 2026-01)

• Carried out installation, servicing, and repair of domestic gas appliances including boilers and heating systems.
• Diagnosed faults efficiently and implemented effective solutions to minimise downtime.
• Delivered high standards of customer service while working in occupied homes.
• Ensured all work complied with current gas safety regulations.
• Managed workload independently, prioritising jobs to meet daily schedules.

Gas Engineer - Lothian Gas

(2024-01 - 2025-01)

• Conducted routine servicing and maintenance of heating systems.
• Assisted with boiler installations and system upgrades.
• Identified and resolved faults, ensuring systems operated safely and efficiently.
• Communicated clearly with customers regarding issues and repair processes.
• Maintained a strong focus on safety and compliance at all times.

Central Heating Engineer Course - Skills Training Group - Dalgety Bay

(2023-06 - 2024-01)

• Learned how to carry out the procedures safely.
• Installing/servicing/repairing boilers, cookers, and gas fires.
• Attended the training centre daily at beginning of course to build knowledge and confidence making sure understanding of every aspect of the course including rules and regulations.
• Was on a work placement with Kenneway Gas for 18 weeks where worked alongside employees carrying out installations, servicing and repairs daily.
• Used the skills learned while on the course confidently when asked to on placement.
• During placement while attending customer's homes finished jobs to a high standard and made sure customer's needs were met and the home was safe before leaving.
• Communicated problems confidently to customers and talked them through the process to fix this and made sure they were fully aware of the procedure.

Joiner - Groove Joinery - Edinburgh

(2021-11 - 2023-03)

• Commute between jobs and collect required materials needed for each job.
• Work within customer's homes providing high standard of customer service.
• Worked alone and as part of a team daily to ensure jobs could be carried out efficiently.
• Always maintained a high quality of work again receiving positive feedback from customers made motivated in career.
• All aspects of joinery were carried out in each job including bathroom renovations/garage conversions/kitchen upgrades/hanging and fitting doors etc.

Joiner - Jaymax Joinery - Edinburgh

(2020-06 - 2021-11)

• Taking on projects start to end in ownership to make sure the finished result was exactly what was requested from customer feeling accomplished with positive feedback from customer after.
• Manage workload making sure deadlines are met and prioritising tasks daily.
• Making sash and case window frames and glazing windows.
• Learning the correct tools that should be used for each task to ensure a high-quality finish was applied to work.

Joiner - Jaymax Joinery - Edinburgh

(2015-04 - 2016-10)

• Taking on projects start to end in ownership to make sure the finished result was exactly what was requested from customer feeling accomplished with positive feedback from customer after.
• Manage workload making sure deadlines are met and prioritising tasks daily.
• Making sash and case window frames and glazing windows.
• Learning the correct tools that should be used for each task to ensure a high-quality finish was applied to work.

Level 3 Award - Installation and Maintenance of Air Source Heat Pumps - Skills Training Group