Jamie Manns

Client-facing sales and operational experience across estate agency, hospitality, and property environments. Experience managing enquiries, coordinating sales activity, supporting negotiations, and maintaining customer operations within target-driven settings.

Sales Negotiator at Countrywide

• Managed inbound buyer and seller enquiries across residential property listings.
• Conducted property viewings and communicated feedback to vendors to support negotiations.
• Negotiated offers between buyers and sellers to assist with transaction progression.
• Maintained CRM systems and updated property records to support sales activity and pipeline tracking.
• Generated leads through outbound calling, applicant matching, and follow-up communication.
• Worked toward branch KPIs including viewing numbers, lead generation, and sales pipeline activity.

Front of House Assistant at Captains Club Hotel & Spa

• Managed customer-facing enquiries and supported front desk operations within a fast-paced hospitality environment.
• Coordinated guest bookings and requests to maintain service efficiency and response times.
• Maintained presentation and operational standards across customer-facing areas.

Labourer at JDM Insulations

• Supported insulation installation projects across residential properties.
• Followed technical instructions and site procedures to maintain operational accuracy.
• Developed understanding of residential property structures and site operations.

Diploma of Higher Education in Real Estate – International Career Institute

GCSEs – Twynham School & Sixth Form