Jamie Paul

Experienced Water Hygiene & Treatment Manager with over 16 years' experience in the UK water industry. Strong background in ACOP L8 and HSG 274 compliance, legionella risk assessments, and water hygiene operations. Proven record of managing key accounts, driving multi-million-pound sales, and leading operational teams under tight deadlines. Adept in technical sales, account management, project delivery, and team leadership across healthcare, local authority, and commercial sectors.

Water Hygiene Manager / Account Manager - Houseman Services Ltd

(2020-06)

• Lead daily operations across multiple water hygiene contracts.
• Manage key client accounts, including a major East London housing estate generating £20K–£30K monthly revenue.
• Oversee quoting, project delivery, and compliance documentation.
• Generate annual sales exceeding £300,000 through upselling and risk assessment-driven works.
• Implemented JobLogic software to streamline job reporting and invoicing.
• Conduct legionella risk assessments, remedial works, and staff supervision.

Water Hygiene Engineer / Technical Sales - Clearwater Technologies

(2020-02 - 2020-12)

• Delivered legionella control services across commercial and healthcare sites.
• Supported business growth through client relationship management and technical proposals.

Water Hygiene Engineer / Account Support - Feedwater Ltd

(2018-08 - 2020-02)

• Conducted risk assessments, sampling, and disinfection work in compliance with L8.
• Assisted with project bids and remedial quotations.

Engineer → 2nd in Command - Houseman Water Hygiene Specialists

(2010-10 - 2018-08)

• Progressed from junior technician to second-in-command overseeing multiple engineers.
• Managed large contracts and developed new business opportunities.
• Delivered technical services including tank cleans, descales, TMV servicing, system flushing, and risk assessments.

BTEC Business Studies - Business Studies - Eastbrook Sixth Form (2010)

ECDL - European Computer Driving Licence - Eastbrook Sixth Form (2010)

GCSEs - General Education - Robert Clack Secondary School (2009)