Jana Bushi

A motivated first year Law undergraduate with a strong work ethic and excellent interpersonal skills, developed through experience in customer service and childcare. My roles in retail and babysitting have strengthened my ability to communicate confidently with a wide range of people, provide attentive customer service, and remain calm in busy environments. I am particularly interested in this opportunity as I enjoy helping customers feel comfortable and confident through positive and personalised interactions.

I would be enthusiastic about contributing to a welcoming store environment by supporting customers with fittings, maintaining organised stock, and working collaboratively within a dynamic team. Alongside my studies, I have demonstrated commitment to personal and professional development through participation in the AS First Scheme and the Pinsent Masons Virtual Work Experience Programme, which have strengthened my communication, adaptability, and problem solving skills.

Sales Assistant at House of Seoul Convenience Store

• Provided excellent customer service in a busy retail environment.
• Assisted customers with purchases and product enquiries.
• Operated the till and handled cash transactions accurately.
• Maintained stock levels and ensured the store remained clean and organised.
• Developed strong communication and problem-solving skills.

Babysitter at Private Family Clients

• Provided responsible childcare for family members.
• Ensured children's safety and wellbeing at all times.
• Organised engaging activities and assisted with daily routines.
• Demonstrated patience, reliability, and strong organisational skills.

Aspiring Solicitors First Year Scheme

• Participated in professional development and networking activities.
• Developed commercial awareness and communication skills.
• Collaborated with peers and legal professionals in group tasks.

Virtual Work Experience Programme at Pinsent Masons

• Completed interactive tasks focused on client communication and teamwork.
• Developed problem-solving and analytical skills through practical case studies.
• Strengthened time management and adaptability by completing tasks independently.
• Improved understanding of professional workplace expectations and customer-focused communication.

– St Peter's Church of England Academy

– City of Oxford College

Law in Law – Oxford Brookes University