Jane Chellen

Dedicated and reliable delivery professional with extensive experience in multi-drop driving and courier services. Proven track record of ensuring timely and safe delivery of goods while maintaining exceptional customer service. Adept at navigating urban environments and managing logistics efficiently. Eager to bring my strong work ethic and commitment to excellence to your team, contributing to seamless operations and customer satisfaction.

Luxury Delivery Van Driver - Harrods - Knightsbridge London

(2010-01 - 2026-07)

• Provided exceptional customer service, enhancing client satisfaction scores.
• Handled delicate items with care, achieving zero damage during transport.
• Communicated effectively with clients, fostering strong relationships.
• Trained new drivers on luxury delivery protocols and best practices.
• Utilized GPS technology to navigate and improve delivery efficiency.
• Conducted regular vehicle inspections, ensuring compliance with safety standards.
• Delivered high-value items with 100% on-time performance.
• Maintained a pristine vehicle, ensuring a luxury experience for clients.
• Delivering to High Profile Clients and Locations
• Doing corporate events with Harrods Greenman

Multi Drop Van Driver - Ann Summers - Whyteleafe. Surrey

(2002-05 - 2009-11)

• Provided exceptional customer service, enhancing client satisfaction.
• Achieved recognition for outstanding performance in delivery accuracy.
• Mapping own routes out on a daily basis
• Daily Vehicle checks
• Delivering and Collecting Returns
• Delivering to Shops with stock
• Also some Warehouse work
• Collecting and delivering company cars across the counrty

Agent - Provident - Croydon surrey

(2007-07 - 2009-12)

• Trained and mentored new agents, improving team performance by 25%.
• Negotiated contracts that resulted in a 20% increase in profit margins.
• Book keeping and Banking
• Overseeing loans
• Collecting money clients homes

Multi Drop Driver - White Arrow - Croydon surrey

(2001-12 - 2002-12)

• Delivered over 100 packages daily, ensuring timely arrivals.
• Achieved on-time delivery rate through efficient route planning.
• Provided exceptional customer service, receiving positive feedback consistently.
• Conducted vehicle inspections to ensure compliance with safety standards.
• Resolved delivery issues promptly, maintaining high customer satisfaction.
• Sorting and checking parcels into right areas ready for delivery
• Mapping own routes
• Delivering and collecting of parcels to customers

Multi Drop Driver - Ann Summers - Whyteleafe surrey

(1996-01 - 2001-12)

• Provided exceptional customer service, enhancing client satisfaction.
• Achieved recognition for outstanding performance in delivery accuracy.
• Mapping own routes out on a daily basis
• Daily Vehicle checks
• Delivering and Collecting Returns
• Delivering to Shops with stock
• Also some Warehouse work
• Collecting and delivering company cars across the counrty Van Courier - Ricochet - South norwood surrey

(1994-03 - 1996-01)

• Delivered packages efficiently across designated routes.
• Provided exceptional customer service during deliveries and pickups.
• Same Day Delivery

Postman/woman - Royal Mail - Croydon/ Sutton

(1990-12 - 1993-07)

• Provided exceptional customer service, enhancing client satisfaction ratings.
• Maintained accurate records of deliveries and pickups for accountability.
• Delivering post to customers

G.C.S.E - Addington High School (1984-09 - 1998-09)

City and Guild - Double Business Studies - John Ruskin College (1989-09 - 1990-09)