Jane Seabourne

Part time receptionist

Dental Receptionist - St Julians Dental Practice - Newport City Centre, Newport

(2022-05)

Part time receptionist

• Checking patients in
• Booking treatments
• Taking payments
• Taking calls/dealing with emails
• End of day cashing up
• Dealing with queries

Receptionist/Telephonist - Cwmbran Village Surgery - Newport

(2021-09)

• Greeting patients on the front desk
• Dealing with a variety of queries
• Handing over/accepting prescriptions from local pharmacies
• Handling telephone calls
• Booking appointments
• Dealing with queries
• Liaising with doctors, HCA's and nurses
• Scanning medical notes

Dental Receptionist - Malpas Dental Practice - Newport

(2020-12)

• Greet and check in patients with relevant dentist
• Contacting patients prior to appointments to carry out COVID 19 screening
• Book/cancel/rearrange appointments
• Take payments and provide patient with statements & treatment estimates
• Scanning, photocopying and filing documents
• Investigating/solving queries
• Organising collections/deliveries from dental laboratories
• Advising new patients of Denplan (monthly payment plan)
• Diary management
• Liaising with dental nurses/dentists and the practice manager
• Cleaning duties

Dental receptionist - Elgin Park Dental Practice - Redland, Bristol, UK

(2018-03 - 2020-12)

Position held: Dental receptionist (part time)

• Greet and check in patients with relevant dentist
• Contacting patients prior to appointments to carry out COVID 19 screening
• Book/cancel/rearrange appointments
• Take payments and provide patient with statements & treatment estimates
• Scanning, photocopying and filing documents
• Investigating/solving queries
• Organising collections/deliveries from dental laboratories
• Advising new patients of Denplan (monthly payment plan)
• Diary management
• Liaising with dental nurses/dentists and the practice manager

Office manager/removal and storage co-ordinator - Kwik Move UK Ltd - Bristol, UK

(2008-06 - 2018-12)

Position held: Office manager/removal and storage co-ordinator

• Arranging appointments for viewings, removals & storage
• Typing and following up quotes
• Invoices, scanning documents
• Taking payments
• Dealing with queries/emails
• Checking payments for storage (credit control)
• Dealing with complaints
• Preparing paperwork daily for forthcoming removals
• Liaising with removal crew and customers daily
• Arranging meetings for the managing director
• Responsible for locking the building and activate security alarm at end of day

Help Desk Co-ordinator - Somerfield Offices - Bristol, UK

(2003 - 2008-05)

• Taking calls from Store Managers assisting with promotional stock control
• Investigating and monitoring ongoing stock problems
• Regular visits to Stores to ensure promotional displays

PA/Secretary - Narrow Plain - Bristol, UK

(1990 - 1996)

PA/Secretary to 4 National Account Managers in Pensions Dept.

• Arranging meetings
• Typing reports
• Screening/ transferring telephone calls

GCSE or equivalent - English, Mathematics, Home Economics - Bristol