Dental Receptionist - St Julians Dental Practice - Newport City Centre, Newport
(2022-05)
Part time receptionist
- Checking patients in
- Booking treatments
- Taking payments
- Taking calls/dealing with emails
- End of day cashing up
- Dealing with queries
Receptionist/Telephonist - Cwmbran Village Surgery - Newport
(2021-09)
- Greeting patients on the front desk
- Dealing with a variety of queries
- Handing over/accepting prescriptions from local pharmacies
- Handling telephone calls
- Booking appointments
- Dealing with queries
- Liaising with doctors, HCA's and nurses
- Scanning medical notes
Dental Receptionist - Malpas Dental Practice - Newport
(2020-12)
- Greet and check in patients with relevant dentist
- Contacting patients prior to appointments to carry out COVID 19 screening
- Book/cancel/rearrange appointments
- Take payments and provide patient with statements & treatment estimates
- Scanning, photocopying and filing documents
- Investigating/solving queries
- Organising collections/deliveries from dental laboratories
- Advising new patients of Denplan (monthly payment plan)
- Diary management
- Liaising with dental nurses/dentists and the practice manager
- Cleaning duties
Dental receptionist - Elgin Park Dental Practice - Redland, Bristol, UK
(2018-03 - 2020-12)
Position held: Dental receptionist (part time)
- Greet and check in patients with relevant dentist
- Contacting patients prior to appointments to carry out COVID 19 screening
- Book/cancel/rearrange appointments
- Take payments and provide patient with statements & treatment estimates
- Scanning, photocopying and filing documents
- Investigating/solving queries
- Organising collections/deliveries from dental laboratories
- Advising new patients of Denplan (monthly payment plan)
- Diary management
- Liaising with dental nurses/dentists and the practice manager
Office manager/removal and storage co-ordinator - Kwik Move UK Ltd - Bristol, UK
(2008-06 - 2018-12)
Position held: Office manager/removal and storage co-ordinator
- Arranging appointments for viewings, removals & storage
- Typing and following up quotes
- Invoices, scanning documents
- Taking payments
- Dealing with queries/emails
- Checking payments for storage (credit control)
- Dealing with complaints
- Preparing paperwork daily for forthcoming removals
- Liaising with removal crew and customers daily
- Arranging meetings for the managing director
- Responsible for locking the building and activate security alarm at end of day
Help Desk Co-ordinator - Somerfield Offices - Bristol, UK
(2003 - 2008-05)
- Taking calls from Store Managers assisting with promotional stock control
- Investigating and monitoring ongoing stock problems
- Regular visits to Stores to ensure promotional displays
PA/Secretary - Narrow Plain - Bristol, UK
(1990 - 1996)
PA/Secretary to 4 National Account Managers in Pensions Dept.
- Arranging meetings
- Typing reports
- Screening/ transferring telephone calls
